IT Specialist
(8782)

At One&Only, we exist to create joy for our guests through anticipation, creativity, precision, empathy and warmth. We tailor every aspect of our guests\' stay to bring their dreams and desires to life. With an atmosphere that\'s chic but wonderfully unstuffy\xe2\x84\xa2, and a team who are meticulous but warm, we seek to exceed our guests\' expectations at every possible turn.

Behold the dawn of a new, all-encompassing resort experience in Dubai - One&Only One Za\'abeel. A vibrant hub for business, a magnetic stage for entertainment, and a haven for inner-city wellness, this new Dubai resort will be more than a trailblazing icon of the skyline, and it will be an utterly unrivalled urban oasis. With abundant knowledge and generosity, we anticipate our guest\'s every need and surpass expectations. Whether we are designing the perfect family day out or arranging a romantic private dinner, we approach everything with imagination to spark a sense of playfulness, discovery and adventure. This is not simply our job, it\'s our passion.

About the Role:

Ensures that all hardware & software systems running within the resorts are maintained to a level that delivers the most efficient service for our internal & external customers and that they are in compliance with One&Only Resorts standards of operations. Provides supports to the users of Information systems through direct interaction and through the identification and co-ordination of our ongoing training needs.Ensures that all hardware & software systems running within the resorts are maintained to a level that delivers the most efficient service for our internal & external customers and that they are in compliance with One&Only Resorts standards of operations. Provides supports to the users of Information systems through direct interaction and through the identification and co-ordination of our ongoing training needs.

Key Duties and Responsibilities:

• Support the information system function within the resorts using appropriate systems management procedures and practices to ensure the operating effectiveness and integrity of data.
• Fulfill 7*24 hours on call duties as required.
• Develops the technical and managerial skills required for rapid advancement to a Manager MIS position within the company.
• Assists with all aspects of implementing new and innovative business concepts.
• Provides assistance to all computer users for all types of program, to enable them to perform their duties smoothly.
• Assists the IT Manager in the entire network maintenance, this includes administration and documentation of computer networks, telephone and cable TV networks.
• Assist the IT Manager in systems automation, configuration and maintenance of LAN application, including implementation, coordination, control, usage monitoring, security, troubleshooting, training, and development of specialized procedures.
• Controls day-to-day operation of data communication networks, as well as installation and repair of equipment\'s.
• Is responsible for overall coordination, control and maintenance of staff personal computers within the network.
• Evaluates, selects and implements new products or services, comprehensive systems analysis and progressive support methodologies for all applications.
• Is creative, positive and delivers new ideas for constant improvement of computer networking.
• Assists the Manager, IT in systems management and new projects.
• Use and handles IT equipment with care and according to Manager\'s instructions.
• Attends briefings and meetings as requested.
• Stays updated with developments in the field of Information Technology.
• Attends all necessary trainings
• Maintains high spirit among the IT Department colleague, as well as other resorts colleague.
• Contributes to the moral and team spirit of the resorts, by maintaining effective relationships with resort colleagues.
• Responsible for daily backup and restores
• Support & Maintenance of I.T. infrastructure including telecommunications.
• Implement technology-related processes, systems and telecommunications.
• Installation of software/hardware upgrades in compliance with the Resorts corporate policies & legal requirements.
• Provide Systems Administration.
• Role is very much customer facing; whether this is internal customers (colleague) or external customers (hotel guests); must fit into this environment, and be able to present them accordingly, including representing the department at the HOD meetings and the daily and fortnightly operation meetings only when needed.
• Performs any additional duties and/or special projects as requested by the Director of IT.

Key Skills and Experience & Requirements

• Degree or Diploma in Networks Engineering or similar, a Cisco Certification (CCNA, CCNP) and a MCP/MCSE Foundation Certificate would be added advantage.
• Mnimum of 1 to 2 years working experience as an IT assistant professional including networks , Opera PMS /Micros 9700 POS system to medium to large organisations and operating multiple complex IT software systems.
• Possess excellent communication and time management skills, have strong attention to details and quality of work. You will be able to work under pressure and towards deadlines, be able to work as part of a team, and be a self-motivated and approachable and friendly person.

Our brand is expanding faster than ever before. We are investing in the growth of our company, and that means we are committed to investing in you. Join a team that is open-hearted, intuitive, generous, and spontaneous in spirit. We believe in making our guests happy beyond anything they have ever imagined. We wow them at every turn and create memories that will last a lifetime. You will be at the heart of this vision, to constantly innovate to deliver Amazing Experiences and Everlasting Memories.

Kerzner International