It Service Desk Engineer

Dubai, United Arab Emirates

Job Description

Company Description

CNS (Computer Network Systems) is a technology company in the middle-east & has over 30 years of successful achievements and long-term partnerships with distinct customers across the region.

We are an IT distributor & our expertise are in Banking & Financial Service Insurance, Technology Enablement, IT Outsourcing, Cyber security, Digital Infrastructure, Hybrid Cloud, Digital Workplace, Customer Experience, Digital Transformation, and Block Chain.

We are a Part of the Ghobash Group of Companies, CNS spread across the region with offices in Abu Dhabi, Dubai, Oman, and Kuwait providing a holistic approach that covers all aspects of information communication technology system integration, consultancy, operation, managed services, and IT outsourcing.

CNS also has state-of-the-art network operation centers in Abu Dhabi and Dubai that develop in-house software and applications providing end-to-end solutions to our customers and partners.


  • Manage Internet, desktops, laptops, laser printers, laser scanners, projectors, and other computer hardware and peripherals.
  • Responding to client support requests.
  • Having Adequate knowledge about Anti-Virus & Firewalls.
  • Knowledge in Microsoft Office Applications.
  • Identifying performance problems and malfunctions.
  • Relocating or moving existing equipment as required.
  • Installing and upgrading operating systems and computer software.
  • Installing and maintaining hardware and computer peripherals.
  • Traveling to the client\xe2\x80\x99s location or connecting via a remote link.
  • Managing routine preventive procedures; maintaining and monitoring IT Rooms & hardware checks.
  • Managing and monitoring CCTV and Cameras.
  • Log and follow-up issues with Vendors.
  • Perform health system checks on areas of responsibility.
  • Provide tier 1 support.
  • Ensured adherence to the SLA.
  • Responsible for monitoring and tracking Corporate IT assets.
Qualifications

IT Graduate

Additional Information

Medical Insurance

Visa

Annual Air Ticket

Computer Network Systems

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Job Detail

  • Job Id
    JD1626269
  • Industry
    Not mentioned
  • Total Positions
    1
  • Job Type:
    Full Time
  • Salary:
    Not mentioned
  • Employment Status
    Permanent
  • Job Location
    Dubai, United Arab Emirates
  • Education
    Not mentioned