Job Description

IT & Intelligent Automation Specialist

Job Summary:

We are seeking a highly motivated and versatile

IT & Intelligent Automation Specialist

with 3-4 years of professional experience in

AI/ML

,

Robotic Process Automation (RPA)

, and

IT infrastructure (hardware, networking, systems support)

. This role bridges the gap between traditional IT operations and next-generation intelligent automation, playing a key role in streamlining internal systems and business workflows.

Key Responsibilities:

AI & Automation

Develop, deploy, and maintain AI models for document processing, prediction, or classification tasks using Python or ML platforms. Design, build, and optimize RPA bots using platforms like

UiPath

,

Power Automate

, or

Automation Anywhere

. Analyze manual workflows and propose automation opportunities that drive measurable ROI. Integrate AI/ML models into RPA pipelines and enterprise tools.

IT Support & Networking

Manage and troubleshoot hardware components (workstations, servers, printers, mobile devices). Configure and maintain network devices including routers, switches, firewalls, and VPNs. Monitor network health, performance, and security using standard tools and logs. Provide L1/L2 technical support to end users and ensure uptime of essential IT systems.

Collaboration & Documentation

Work closely with cross-functional teams to understand process needs and deliver solutions. Maintain technical documentation, SOPs, and system configuration logs. Train end users on automation tools and basic AI-powered features when required.

Required Skills & Qualifications:

Bachelor's degree in Computer Science, IT, or a related field. 3-4 years of experience across AI/ML, RPA, and IT support roles. Hands-on experience with:

Python

,

Power Automate

,

UiPath

, or

Automation Anywhere

Windows Server

,

Active Directory

,

Networking protocols

Troubleshooting desktops, networks, and peripherals Strong understanding of data structures, APIs, and integration workflows. Basic knowledge of cloud platforms like Azure or AWS is a plus. Excellent communication, problem-solving, and time management skills.

Preferred (Nice to Have):

Experience with

Azure OpenAI

,

ChatGPT API

, or

cognitive services

Knowledge of scripting in

PowerShell

or

Bash

CompTIA Network+ or similar certifications
Job Type: Full-time

Application Question(s):

3-4 years of experience across AI/ML, RPA, and IT support roles. o Hands-on experience with:
o Python, Power Automate, UiPath, or Automation Anywhere
o Windows Server, Active Directory, Networking protocols

Education:

* Bachelor's (Preferred)