It Helpesk
Doha, DAW, QA, Qatar
Job Description
IT Help Desk Specialist (2-3 Years Experience)
Location:
[Doha,Qatar]Type: Full-time
We're looking for a customer-focused IT Help Desk Specialist to provide Tier 1-2 support, keep employees productive, and improve our service operations. You'll handle tickets, resolve common issues across Windows/macOS and Microsoft 365/Google Workspace.
Key Responsibilities
Act as the
single point of contact
via portal, chat, email, and phone; triage, prioritize, and route tickets. SupportWindows 10/11 and macOS
endpoints. SupportMicrosoft 365/Teams/OneDrive/SharePoint
(orGoogle Workspace
), Zoom/meeting room A/V. Handlesecurity hygiene
: MFA enforcement, phishing triage. Participate inshift rotations
andon-call
as required.Qualifications
2-3 years
in an IT Service Desk/Technical Support role (Tier 1/2). Hands-on withticketing tools
. Strong troubleshooting forWindows/macOS
, printers, peripherals, and common business apps. Experience withMicrosoft 365
(Exchange/Outlook, Teams, OneDrive/SharePoint) orGoogle Workspace
. Familiarity withMDM
(Intune/Jamf) and basicnetworking
(TCP/IP, DNS, DHCP, VPN clients). Nice to have:PowerShell/Bash
basics;ITIL v4 Foundation
,CompTIA A+ / Network+
,Microsoft 365 Fundamentals
. Excellentcommunication
, empathy, andtime management
; strong documentation habits.How to Apply
Send your CV to
[jobs.at.act@gmail.com]
with the subject"IT Help Desk - [Your Name]"
.Job Type: Full-time
Beware of fraud agents! do not pay money to get a job
MNCJobsGulf.com will not be responsible for any payment made to a third-party. All Terms of Use are applicable.
Related Jobs
Job Detail
-
Job IdJD2008434
-
IndustryNot mentioned
-
Total Positions1
-
Job Type:Full Time
-
Salary:Not mentioned
-
Employment StatusPermanent
-
Job LocationDoha, DAW, QA, Qatar
-
EducationNot mentioned