Job Description

Install, Move, Add, Change, and Disposal of IT assets. Set up equipment for employee use, performing or ensuring proper installation of cables, operating systems, or appropriate software. Answer user inquiries regarding computer software or hardware operation to resolve problems. Provide technical support for software maintenance or use. Install and perform repairs to hardware, software, or peripheral equipment, following design or installation specifications Refer major hardware or software problems or defective products to vendors or technicians for service. Develop training materials and procedures or train users in the proper use of hardware or software. Conference with staff, users, and management to establish requirements for new systems or modifications. Manage Multi-Factor Authentication for users Mobile Device Management - Configuration and Management of emails in the user's mobile phones and tablets as per the needs Managing and updating Firmware and BIOS Upgrades Manage IT Asset Tags Arranging the laptops, mics, pointers, projectors, and speakers for the internal and external meetings and events.
The required qualifications and experience are detailed below:

Diploma (or higher) degree in Computer Science or any related field. 3+ years of experience in level 2 to level 3 support. Experience in supporting and troubleshooting systems, solutions, Hardware, and networking. Excellent troubleshooting and problem-solving skills. Multitasking capabilities and ability to work under pressure. Good negotiation and communication skills.
Job Type: Contract
Contract length: 36 months