Diagnose and troubleshoot hardware/software issues across platforms with minimal downtime.
Manage and maintain IT assets (inventory tracking, lifecycle management).
Provide timely support via phone, email, and chat to ensure smooth user experience.
Document technical issues/resolutions in a ticketing system for knowledge sharing and future reference.
Desired Candidate Profile
Bachelor's in
Computer Science
,
IT
, or a related field.
2+ years
of hands-on IT support experience.
Experience in
fast-paced environments
, especially in corporate or tech-driven
Job Type: Full-time
Pay: From AED2,500.00 per month
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