It Helpdesk Manager Banking
Dubai, United Arab Emirates
Job Description
Responsible for user-facing IT services and access governance within a banking organisation.
- Ownership of user services and access controls
- Ensuring consistent service quality and user experience
- Managing support and service delivery teams
- Acting as a bridge between IT and business users
- 12-15+ years' experience in user services or service management
- Current banking experience in the GCC is essential
- Strong stakeholder-facing and service leadership skills
- Experience operating in regulated environments
- Highly visible role with direct business impact
- Opportunity to standardise and mature user services
- Leadership position within a growing IT function
Skills Required
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Job Detail
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Job IdJD2221206
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IndustryNot mentioned
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Total Positions1
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Job Type:Full Time
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Salary:Not mentioned
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Employment StatusPermanent
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Job LocationDubai, United Arab Emirates
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EducationNot mentioned