It Helpdesk Agent
Manama, B13, BH, Bahrain
Job Description
Duties & Responsibilities (ITIL compliance)
Helpdesk agent with Helpdesk and customer services experience of more than 4 years of experience in Health care sector. 24/7 Support Support more than 9000 Employee. Proficient in both written and spoken Arabic & English language. Effective communication skills Problem-solving and critical thinking. Dealing with difficult customers. IT knowledge of computer hardware and software Documentation and Knowledge Base. Creating and maintaining a knowledge base. Generating and maintaining KPI Reports for Helpdesk tickets.
Skills & Qualifications:
ITIL Foundation Health Care system experience Customer Service certificate Communication Skills Reporting skills
Important Note: preferred for Bahrainis but open for Expats
Job Type: Full-time
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Job Detail
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Job IdJD2202551
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IndustryNot mentioned
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Total Positions1
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Job Type:Full Time
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Salary:Not mentioned
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Employment StatusPermanent
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Job LocationManama, B13, BH, Bahrain
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EducationNot mentioned