operations with the following skillsets & terms and conditions:
Required experience: 4 years
Skills
Helpdesk agent with Helpdesk and customer services experience of more than 4 years of experience in Health care sector
24/7 Support
Support more than 9000 Employee
Proficient in both written and spoken Arabic & English language
Effective communication skills
Problem-solving and critical thinking
Dealing with difficult customers
IT knowledge of computer hardware and software
Documentation and Knowledge Base.
Creating and maintaining a knowledge base.
Generating and maintaining KPI Reports for Helpdesk tickets
Skills & Qualifications
ITIL Foundation
Health Care system experience
Customer Service certificate
Communication Skills
Reporting skills
Terms and conditions
Joining time frame: (15 - 30 days)
The selected candidates shall join VAM Systems - Bahrain and shall be deputed to one of the leading organization in Bahrain.
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