IT Helpdesk Agent Job in VAM SYSTEMS

It Helpdesk Agent

Bahrain, Bahrain

https://www.mncjobsgulf.com/company/vam-systems

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Job Description

VAM Systems is currently looking for IT Helpdesk Agent for our Bahrain operations with the following skillsets & terms and conditions: Required experience: 4 years Skills . Helpdesk agent with Helpdesk and customer services experience of more than 4 years of experience in Health care sector . 24/7 Support . Support more than 9000 Employee . Proficient in both written and spoken Arabic & English language . Effective communication skills . Problem-solving and critical thinking . Dealing with difficult customers . IT knowledge of computer hardware and software . Documentation and Knowledge Base. . Creating and maintaining a knowledge base. . Generating and maintaining KPI Reports for Helpdesk tickets Skills & Qualifications . ITIL Foundation . Health Care system experience . Customer Service certificate . Communication Skills . Reporting skills Terms and conditions Joining time frame: (15 - 30 days) The selected candidates shall join VAM Systems - Bahrain and shall be deputed to one of the leading organization in Bahrain.

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