Job Description

Position Summary

MAG Aerospace has an exciting OCONUS opportunity for qualified candidates to work at Camp Arifjan Kuwait. MAG employees a world class team of IT professionals providing IT support services through critical communication necessary for combatant commanders to meet national defense objectives through real world missions. Essential Duties and Responsibilities

Duties include, but not limited to: Monitor the network issues and outages in accordance with directives and guidelines escalating them based on severity. Troubleshoot, implement, and provide configuration of network hardware and monitor and maintain network devices and troubleshoot and identify source problems/issues. Analyze functional problems and determine techniques/requirements feasible for expedited solutions. Utilize network management tools (Solarwinds) to monitor, evaluate, and report health statistics of WAN/LAN. Diagnose, troubleshoot, and restore technical service and end-user software and hardware, problems, including repairing user desktops, laptops, printers, multi-function devices ("All-in- one"), desk phones, and wireless devices (Blackberry, cell phones, and mobile Wi-Fi devices, etc.); issues related to network access, network storage, email, and test and image desktops and laptops. Provide Windows systems administration support, including support for multiple Windows OS variants, virtualization technologies, troubleshooting, and resolving issues. Diagnosis, operation, administration, configuration and maintenance of the Remedy Trouble- Ticket system. Requirements

Knowledge and Skills

Shall be proficient in the following: Performing laptop imaging Performing basic IP troubleshooting Building user accounts on the domain Add and remove computers from a Microsoft domain environment Add and assign user accounts to appropriate groups and permissions Build exchange mailboxes Troubleshoot user email issues. Troubleshoot printers and map shared drives Documenting trouble calls and computer/network actions for reporting purposes. Must have Security+ and Network+ certifications. Must have CCNP certification. Must be a U.S. citizen able to obtain and maintain a DoD security clearance. Education The minimum level of education required is: High school diploma. Desired Requirements 6 years experience in an operational military environment. Other Qualifications Ability to deploy OCONUS for extended periods of time.

Special Note: The position is contingent upon candidate's ability to meet physical and medical requirements as needed by the position; including compliance with all applicable federal, state, and local jurisdictional requirements.

Government or customer site-specific requirements may include, but are not limited to, proof of full COVID-19 vaccination status, except in circumstances where a candidate is legally entitled to an accommodation.

Company Policy

MAG Aerospace (MAG) is an Equal Opportunity/Affirmative Action Employer and is committed to Diversity and Inclusion. We encourage diverse candidates to apply to our positions.All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status.Click below for the "EEO is The Law" and "Pay Transparency Nondiscrimination" supplement posters.

MAG Aerospace (MAG) is committed to providing an online application process that is accessible to all, including individuals with a disability, by offering an alternative way to apply for job openings. This alternative method is available for those who cannot otherwise complete the online application due to a disability or need for accommodation.MAG provides reasonable accommodation to applicants under the guidance of the Americans with Disabilities Act (ADA), Section 503 of the Rehabilitation Act of 1973, the Vietnam-Era Veterans' Readjustment Assistance Act of 1974, and certain state and/or local laws.

If you need assistance due to a disability, please contact the MAG Aerospace Recruiting email: or call .

Regular Full-Time