We are looking to hire qualified IT Help Desks who can join our dynamic team.
Provide technical assistance to computer system and application users by answering questions and resolving problems in person, over telephone or from a remote location.
Assist regarding the use of computer hardware and software, including printing, installation, word processing, electronic mail, and operating systems.
Prepare and maintain a Frequently Asked Question (FAQ) document for users' reference.
Diagnose computer problems, technical hardware and software issues in order to identify issues that require a specialist.
Ensure high standards of confidentiality to safeguard commercially sensitive information.
Job Qualifications
At least 3-5 years of related experience of which a minimum of 1 year should be in a similar position /responsibility.
Experience in the banking industry is preferred.
Must be a Native Arabic Speaker.
Bachelor's Degree is required.
Tech savvy with working knowledge of office automation products, databases and remote control.
Must have a transferable visa, or under family sponsorship.
Locally available in Qatar, and can start immediately.
Job Type: Full-time Salary: QAR6,500.00 - QAR7,000.00 per month Education:
Bachelor's (Required)
Experience:
Help Desk: 3 years (Preferred)
Language:
Arabic (Required)
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