We are looking for a strong and energetic IT Executive with atleast 3 - 4 years of experience in UAE. Detailed Job description mentioned below. - Comprehensive understanding of network architecture and client/server technology - Hands-on experience with Windows Server/ Desktop OS environments - Ability to perform remote troubleshooting and resolution - Coordinating with IT vendors for support activities & projects - Knowledge of D365 & Azure - Attend to the calls from retail stores and back office, resolve minor problems via phone or remote support and coordinate with application team to resolve issues with the defined SLA - Support, monitor, maintain / replace and enhance the existing attendance system to accurately capture attendance and report into the central attendance system including coordination of development of interface from attendance system to HRMS - Support, maintain, monitor, and enhance the existing CCTV system including recording across the organization for safety and security purposes - Support, monitor, maintain and enhance the existing WAN/LAN, connectivity, Firewall, Servers, Operating Systems, Anti-virus updates, definitions, and databases - Support end-user computing devices including, desktops, laptops, printers, handheld devices etc. and related operating systems and applications including Avaya - Ensure compliance and adherence across the organization for IT Policies and IT security - Conduct periodic quality checks and encourage feedback from business operations to ascertain successful functioning of business systems - Prepare and submit monthly reports with recommendations and suggestions to improvise the existing systems by keeping abreast of user issues and highlight key issues to the development team /application /support vendor for requisite enhancements Excellent problem-solving and multitasking skills. Good communication skills Computer Skills: - Windows Server / Desktop OS, Firewall, POS, CCTV, Backup Solution. - Experience in MS Office 365 - Experience in MS Server 2016 / 2012 - Experience in maintenance, support, installation of Active Directory (cloud & op-premise) including Azure - Experience in NAS - Experience in Anti-virus setup and configuration - Knowledge of firewall setup and policy definitions - Experience in network topology and setups - Experience in support, maintenance of end-user computing devices Job Type: Full-time Salary: AED5,000.00 - AED6,000.00 per month Ability to commute/relocate:

• Dubai: Reliably commute or planning to relocate before starting work (Required)

Education:

• Bachelor\'s (Preferred)

Language:

• English and Hindi (Preferred)