It Euc Engineer L1/l2
Job Description
Key Responsibilities
Serve as the primary point of contact for all IT-related incidents and requests (L1/L2).
Perform timely troubleshooting and resolution of escalated hardware, software, and application issues.
Manage and maintain end-user devices (desktops, laptops) using modern Device Management tools.
Administer user accounts, permissions, and security settings within Active Directory environments.
Provide expert support for Windows 10/11 operating systems and standard corporate applications.
Assist with IT inventory management, device provisioning, and retirement processes.
Required Qualifications
Proven experience in an IT Support, Desktop Support, or EUC role (L1/L2 capacity).
Strong practical knowledge of Device Management tools (MDM/Client Management).
Expertise in administering and supporting Active Directory.
Proficiency in troubleshooting and resolving issues related to the Windows OS family.
Excellent communication and customer service skills
Job Type: Full-time
Pay: AED600.00 - AED7,000.00 per month
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Job Detail
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Job IdJD2143347
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IndustryNot mentioned
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Total Positions1
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Job Type:Full Time
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Salary:Not mentioned
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Employment StatusPermanent
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Job LocationDubai, DU, AE, United Arab Emirates
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EducationNot mentioned