It Desktop Support
Job Description
An IT Desktop Support Technician provides technical assistance to end-users by installing, maintaining, and troubleshooting hardware, software, and network systems. They serve as the first point of contact for resolving IT issues related to desktops, laptops, printers, and peripheral devices, ensuring minimal downtime and efficient IT service delivery.
Key Responsibilities:
Respond to IT support requests via phone, email, ticketing system, or in-person.
Install, configure, and maintain desktop/laptop computers, printers, and other peripherals.
Troubleshoot hardware, software, and network issues (LAN/WAN, Wi-Fi, VPN).
Set up user accounts, access rights, and email configurations (e.g., Outlook, Office 365).
Support Windows/Mac operating systems, Microsoft Office, and other business applications.
Perform system updates, backups, and antivirus scans.
Maintain asset inventory and documentation of IT equipment and support tasks.
Coordinate with other IT teams for complex issues and escalations.
Qualifications:
Diploma or Bachelor's degree in Information Technology, Computer Science, or related field.
1-3 years of experience in desktop or technical support.
Familiarity with Windows OS, macOS, Active Directory, Microsoft 365, and basic networking.
Industry certifications (e.g., CompTIA A+, Microsoft MCSA/MCP) are an advantage.
Skills Required
MNCJobsGulf.com will not be responsible for any payment made to a third-party. All Terms of Use are applicable.
Related Jobs
Job Detail
-
Job IdJD2088532
-
IndustryNot mentioned
-
Total Positions1
-
Job Type:Full Time
-
Salary:Not mentioned
-
Employment StatusPermanent
-
Job LocationUnited Arab Emirates, United Arab Emirates
-
EducationNot mentioned