JOB PURPOSE:

The IT Business Application Specialist works closely with the Unit Head and provides support to ensure the alignment of the business information system with strategic orientations, business processes and the end users expectations. The role holder will assist the Unit Head with scenarios proposals for the evolution of the information system applications in consistence with the business user needs and will be responsible in assisting with planning, designing, supporting, and maintaining the business applications.

RESPONSIBILITIES:

• Works with the IT Business Application Unit Head in developing medium and long-term plans for the Unit which are in line with the Louvre Abu Dhabi\xe2\x80\x99s vision, mission, and strategic objectives.

• Contributes to the established departmental strategies, goals, methods, policies, and procedures for implementing programs in alignment with Louvre Abu Dhabi\xe2\x80\x99s strategic vision, mission, and goals.

• Assists the IT Business Application Unit Head in developing plans , inclusive of ,project funding feasibility, staffing, and time constraints, ensuring the availability of required resources to carry out all tasks.

• Determines the SI model and the organization business applications architecture in accordance with the Louvre Abu Dhabi\xe2\x80\x99s policy within a secure environment.

• Assists the IT Business Application Unit Head with strategic decisions to enhance the service levels and business user satisfaction.

• Provides assistance in the long-term implementation of innovative IS solutions aligned with end user satisfaction and needs.

• Anticipates the long-term needs of the business and effectively influences the improvement of the organizational processes.

• Manages portfolios of current and new IT business projects and coordinates and manages interdependencies.

• Prepares reports related to all unit activities and share updates with IT Business Application Unit Head.

• Provides assistance to the IT Business Application Unit Head with activities related to technology, project management, service management, change management and procurement & contracts.

• Ensures compliance with information and communications security and use policies.

• Implement s and monitor s appropriate records, information, and knowledge management systems protocols, and policies.

• Manages communication and relationship with different stakeholders throughout project stages.

• Supports in implementing a rigorous project evaluation methodology and assists in developing effective strategies to remedy variances from project plans and minimize impacts.

• Tests new versions of system software, investigates and coordinates the resolution of potential and actual service problems.

• Ensures that operational documentation for system software is fit for purpose and current needs.

• Evaluates risks that might affect the integrity of infrastructure inherent in proposed implementation.

• Reviews the effectiveness of change implementation and suggests improvements in procedures governing change management.

• Provides support with assessment, analysis, development, documentation and implementation of changes.

• Applies legal, policy and organizational guidelines and procedures in relation to procurement and contract management.

• Drafts procurement documentation that clearly sets out the business requirement and shares it with the Unit Head

Requirements

• 6 years of experience in Information Technology (IT) focused on business applications in a medium to large organization.

• Experience in IT project management and information system business plan.

• Fluency in Arabic and English

EDUCATION

• Bachelor\xe2\x80\x99s degree in Information System Management, ComputerSciences or IT Engineering.

• Masters (in above).

• Professional certification in PMP or ITIL V3

SKILLS

• Industry Knowledge

• Strategic Planning

• Project Management

• Customer Service

• Systems & Infrastructure

• Application Architecture & Development

• Information Governance

• Procurement Process

• Business Process Mapping

Al Nahiya Group