It Administrator
Sharjah, United Arab Emirates
Job Description
GENERAL SUMMARY OF POSITION PURPOSE An IT Administrator is responsible for ensuring the stable operations of computers and communication networks, thereby providing end-users with technical support and efficient access to Information Technology Systems. ESSENTIAL DUTIES AND RESPONSIBILITIES
- Plan, develop, install, configure, maintain, support and optimize all network hardware, software, and communication links.
- Manage servers, including file & print, messaging, database and application servers and their associated operating systems and software.
- Manage security solutions, including firewalls, anti-virus, anti-malware, intrusion detection systems and user policies.
- Manage all network hardware and equipment, including routers, switches, hubs, Wireless Access Points and UPS\xe2\x80\x99s. Recommend, schedule, and perform network improvements, upgrades, and repairs.
- Support the roll-out of new applications within the Company.
- Set up new users\xe2\x80\x99 accounts and profiles for employees and assist them with password issues.
- Troubleshoot and resolve end-user hardware and software computer problems in a timely and accurate fashion. Provide end-user application task assistance where there is a reasonable requirement.
- Monitor network performance, perform network design and capacity planning and provide performance statistics and report \xe2\x80\x93 LAN and WAN.
- Conduct research on network products, services, protocols, and standards in support of network procurement and development efforts. Interact and negotiate with vendors, outsourcers, and contractors to secure network products and services.
- Develop, implement and maintain policies, procedures and associated training plans for network asset management, including maintenance of network component inventory and related documentation and technical specifications information.
- Establish Service Level Agreements (SLA\xe2\x80\x99s) with end users. Administer and maintain end user accounts, permissions, and access rights.
- Perform server and security audits. Manage system data backups and recovery. Support or provide guidance to other members of the IT Team.
- Review/process all systems and technology requests in order to provide the most efficient service.
- Upgrade equipment, hardware and software, where necessary to ensure all systems are kept up-to-date with published standards and recommendations.
- Bachelor\'s Degree in Computer Science, IT or relevant field.
- Proven prior hands-on work experience as an IT Systems Technical Support Officer or a similar role.
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Job Detail
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Job IdJD1612919
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IndustryNot mentioned
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Total Positions1
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Job Type:Full Time
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Salary:Not mentioned
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Employment StatusPermanent
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Job LocationSharjah, United Arab Emirates
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EducationNot mentioned