Job Description

Job Title IT Software

Experience

School Degree

Description

• Being responsible for the provision of IT infrastructure services including desktop applications, local and/or wide area networks, IT Security and policies.
• Working with senior management to propose, agree and deliver IT services as defined in Service Level Agreements with existing and projects.
• Being responsible for IT hardware, software and maintenance procurement.
• Administers the organizations policies and procedures regarding use of computers and data access for the purpose of ensuring compliance with organizations policy and departmental guidelines.
• Install and configure appropriate software and functions according to specifications..
• Manages assigned projects and program components for the purpose of delivering services in compliance with established guidelines and/or objectives.
• Preparing variety of written materials for the purpose of documenting activities, providing written reference and/or conveying information.
• Trains staff (primarily within the technology area) for the purpose of ensuring their ability to use new and/or existing operating systems, application software, hardware and peripherals.
• Troubleshoots malfunctions of network hardware and/or software applications within the organization s local and wide area networks, telephones, security systems, and A/V systems for the purpose of resolving operational issues and restoring services.
• Manage user accounts and access on company systems.
• Office365 administration and manage SharePoint online portal.
• Maintain records/logs of repairs and fixes and maintenance schedule.
• Ensure integrity, security and privacy of networks and computer systems.
• Manage backups and business continuity tasks.

Requirements

• Bachelor degree in Information Technology or Computer Science or equivalent field
• 5 years of progressive experience
• Proficient in MS Office Applications i.e. word and excel
• Excellent knowledge of technical management, information analysis and of computer hardware/ software systems.
• In-depth knowledge of computer hardware and software.
• Good communication, time-management and organization skills.
• Excellent diagnostic and problem-solving skills.
• Hands on experience with computer networks, network administration and network installation.
• Good knowledge of internet security and data privacy principles.

Benefits
As per the UAE Labor Law

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