Job Description

We are looking for a tech-savvy and proactive

IT Administrator

to lead internal IT operations for our head office, while also supporting the marketing team with digital and social media-related tasks. The ideal candidate is organized, detail-oriented, and comfortable working across departments--solving problems, keeping systems running, and helping the brand show up professionally online.

Key Responsibilities Primary Responsibilities - IT Administration

End-User & Technical Support

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Provide first-line support for desktops, laptops, printers, mobile devices, and office equipment ?Manage employee onboarding/offboarding processes (email, device setup, access) ?Troubleshoot IT issues efficiently and document solutions

Network & Infrastructure

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Monitor and maintain office networks (LAN, Wi-Fi, VPN) ?Coordinate with vendors for internet, telecom, and hardware support ?Ensure smooth functioning of shared devices and internal systems

Security, Surveillance & Compliance

?Implement cybersecurity practices including firewalls, antivirus, MFA, backups ?Administer and maintain HikVision AI Camera systems (setup, updates, footage access) ?Monitor system health and escalate issues related to surveillance and access control

Systems & Software Management

?Oversee email systems, Microsoft 365 accounts, cloud platforms, and internal business tools ?Maintain records of IT assets, licenses, and renewals ?Ensure compliance with internal data and privacy policies

Secondary Responsibilities - Digital & Marketing Support Social Media Assistance

?Assist with uploading and scheduling content on social platforms (LinkedIn, Instagram, etc.) ?Support marketing campaigns with content formatting, file transfers, or uploads

Digital Asset Management

?Organize and manage workdrives (images, videos, graphics) ?Assist in naming, tagging, and filing creative content for easy access

Creative Tech Support

?Assist in creating marketing assets using Canva, Capcut and any other platforms adhering to brand guidelines and campaign needs. ?Support the creation of marketing materials, such as brochures, email campaigns, folders etc.

Requirements

?Bachelor's degree or diploma in IT, Computer Science, or related field ?2-4 years' experience in IT support or network/system administration ?Familiarity with Microsoft 365, cloud storage, Windows OS, and network basics ?Experience managing HikVision AI or similar surveillance systems ?Interest or basic experience in social media tools and online content

Nice to Have

?Knowledge of Canva, Meta Business Suite, or light photo/video editing ?Previous exposure to working with marketing or creative teams ?Certifications in IT support, networking, or cybersecurity and knowledge of Magento or CRM are a plus

What We Offer

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Standard Company Benefits ?Opportunity to work in a fast-growing and innovative organization. ?Collaborative work environment with opportunities for skill enhancement.

Job Type: Full-time

Pay: AED5,000.00 - AED7,000.00 per month