Job Description

The primary mission of the IT Administrator it to oversee and manage administrative tasks within the IT Department. This role is responsible for all asset procurement, vendor and supplier management, basic user support (including password resets and other basic troubleshooting) and assigning IT Helpdesk tickets to the local IT team.


The position is also responsible for the day-to-day delivery of business activities.


This position will report directly to the Local IT Manager and will closely work with other team members.

RESPONSABILITIES

Coordinate
procurement

of IT hardware, software, and services,

including

sourcing

,

creating

purchase

requests

, and

following

up on

orders

and

deliveries

.



Manage
relationships

with

IT

vendors

and

suppliers

,

including

contract

management,

renewals

, and

resolving

service or

delivery

issues.



Maintain
inventory

of IT assets, update records for

equipment

issuance

,

returns

, and

disposals

.



Perform
basic troubleshooting for end-

users

,

such

as printer and

connectivity

issues, and

provide

first-

level

technical

support.



Handle
user

account

management,

including

password

resets

and basic

access

control.



Maintain
up-to-date documentation of IT

procedures

, asset

registers

,

procurement

records, and support

requests

.



Assist
with

the

onboarding

and

offboarding

process of

employees

with

respect to IT assets and

access

.



Schedule and
coordinate

maintenance,

servicing

, or

repairs

of IT

equipment

with

vendors

as

required

.



Help the IT
team

in planning and

executing

small

projects

and upgrades.



Ensure
compliance

with

IT

policies

and

company

standards in all IT-

related

administrative

activities

.



Provide
regular

reports on

procurement

status

,

vendor

performance, and asset

inventory

to IT management.