This role, reporting into the Gaming Operations Manager will focus on executing the International Gaming proposition, with a focus on onsite content and promotions. It will require a positive, flexible and proactive approach to change. The relevant candidate will be able to deliver content and promotional execution with high level of energy and enthusiasm by collaborating with the relevant commercial team and other stakeholders\xe2\x80\x99 part of the execution process.

Key Responsibilities:

• Own and execute the Onsite (both Gaming and Xsell) Content Plan, implementing the gaming proposition in line with the agreed commercial priorities
• Execute agreed Promotions plans \xe2\x80\x93 promo set-up and rollout, content placement, game releases, site segmentation etc (via dedicated trello / confluence)
• Create gaming assets (game releases, promotions, content merchandising); manage and own the T&Cs for each offer available, making sure they are clear, compliant, up to date, and accessible to other teams
• Act as an escalation point for all CS queries
• Feed a repository of Promotional Offers
• Master the knowledge of the tools used to implement and execute Content/Promotional plans (IMS, CPP, Prismic, Trello, etc.)
• Give input into the promotion planning process to make sure capacity is considered
• Utilize our tools to deliver automated campaigns where possible
• Contribute to improve the promo execution processes to make sure execution is constantly streamlined and workload is properly managed
• Contribute to the launch of new games on International markets
• Understand the different markets regulations and the roadmap for delivery of new products; support the rollout of new gaming product / features performing the user acceptance testing required; manage the testing phase, ensuring all the contents are properly tested and reviewed before they go live
• Collaborate with the International Gaming Ops Senior Executive on the execution of commercial initiatives requiring operational involvement (e.g. set up of new acquisition offers, collaboration in setting up CRM journeys, etc\xe2\x80\xa6)

Behavioral Competencies:

• Being obsessed with operational discipline and with meeting the agreed timelines.
• Open minded mindset and ability to learn from past experiences.
• The International business is constantly evolving, and the initiatives will need to evolve along with it.
• The ability to proactively act, and timely react to changes in the business landscape, are crucial for this role.
• Excellent communication skills, as this role involves collaboration and coordination across resources from different teams.
• Develop awareness of the regulation/compliance/product/cultural differences across the markets served and of the importance to offer a gaming experience which is properly localised and relevant to customers.
• Promotes communications and encourages collaboration between teams and departments.
• Navigate through high pressure periods and support the required changes.

Education & Experience:

• 2 years experience in an e-commerce environment, not necessarily gaming, as a content, product or operations executive or another similar role.
• Familiar with the processes and toolset used within an e-commerce function, including PRISMIC, Microsoft Office, Excel, Word, PPT
• Great communication and relationship building skills.
• Drive, energy and a sense of humour
• Strong problem-solving skills with clear attention to detail
• Demonstrable experience of issue resolution within an online organization
• Demonstrable knowledge and interest in the real money gambling landscape
• Fluency in Hindi & English essential
• Degree education level

About Kingsmen Agency :

Kingsmen Agency is a 360 marketing and advertising management company based in the UAE. We are one of the best leading marketing management agencies in Dubai with clients & staff worldwide from Dubai to Egypt, Ukraine, Lebanon & UK. Our company provides excellent digital marketing and social media management services to various industries. We create, plan and manage top-performing digital campaigns for any business to aid growth and help achieve their goals efficiently. We provide our clients with creative content that informs, entertains, and provides value to their audiences. We strive to accelerate business growth for our clients using our mastery of digital technologies.

Betterteam