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Job Overview

The Internal Compliance Support Manager is responsible for providing guidance and operational support to ensure the effective implementation and maintenance of compliance programs within the organization. This role involves working closely with the department head and other key stakeholders to develop, implement, and manage compliance policies, procedures, and controls. The responsibilities of the Internal Compliance Support Manager will include (but not be limited to) the following:

• Compliance support
• Compliance monitoring and reporting
• Ad-Hoc support
• Training and department support
• Compliance project oversight

The requirements of the role are further described below. These requirements will be amended as seen fit by department management and/or the organization.

Job Scope

Compliance Support

• Collaborate with the department head to develop and implement the organization\xe2\x80\x99s compliance program,
• including policies, procedures, and controls.
• Assist with developing reports and dashboards for monitoring purposes.
• Assist in the development and implementation of compliance training programs for employees.
• Assist with maintaining and developing the database of governance documents (Policies, SOPs\xe2\x80\xa6etc.) .
• Assess and enhance internal control systems to ensure compliance with relevant policies, procedures/SOPs
• and mitigate financial, operational and reputational risks.
• Provide guidance on the design and implementation of effective control mechanisms.
• Collaborate with internal audit and risk management teams to ensure coordination of efforts and avoid
• duplication of work.

Compliance Monitoring and Reporting:

• Monitor compliance metrics and provide regular reports to senior management.
• Conduct periodic compliance checks to identify areas of non-compliance and develop appropriate
• remediation plans.
• Prepare and present compliance reports to senior management as required.
• Identify areas with risk of fraud and develop exception reporting processes.

Ad-hoc Support

• Build and maintain effective relationships with internal stakeholders, including senior management, business
• units, and colleagues, to foster a culture of compliance.
• Serve as a subject matter expert on compliance-related matters, providing guidance and support to the
• organization as needed.
• Liaise with external consultants, auditors, and other relevant parties as necessary.
• Attend meetings and discussions on controls and compliance requirements.
• Training and departmental support
• Provide administrative support to further develop and manage the department.
• Provide on the job training to other colleagues in the department.
• Compliance project oversight
• Monitor and report on projects supported by / involving the compliance department.

Essential:

• Bachelor\xe2\x80\x99s Degree (or equivalent) in any accounting, finance, or risk management
• MS Office advanced knowledge \xe2\x80\x93 Excel, PowerPoint, Visio
• Minimum 5 years\xe2\x80\x99 experience in audit
• Minimum 1 years\xe2\x80\x99 experience in data analytics
• Minimum 1 year Big 4 experience
• Attention to detail
• Excellent verbal and formal written communication
• Ability to analyze and conceptualize large volumes of data
• Ability to analyze and identify trends
• Ability to build reports and dashboards from scratch
• Good analytical skills required both for data analysis and assessing risk
• Good presentation skills required
• Problem solving and troubleshooting skills
• Document management experience, preferably an online system

Desirable:

• Formal audit certification
• Minimum 3 years\xe2\x80\x99 experience working in a role that includes monitoring and
• reporting.
• Minimum 2 years\xe2\x80\x99 working with (directly or indirectly) with revenue and/or Big Data
• systems.
• Experience working in a hospitality/leisure industry within Internal Audit
• Experience working in theme park industry within Internal Audit
• Experience in working with Power BI.
• Change Management experience
• Managing across teams
• Ability to work across facilities
• SharePoint or similar tool experience
• Project management

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