Job Description

Job Summary:

We are seeking a motivated and detail-oriented intern to support our Global Visa and Customer Service team. The ideal candidate should have strong communication skills, a positive attitude, and an eagerness to learn about international visa processes, customer handling, and travel documentation.

Key Responsibilities:

Assist customers with inquiries related to global visa requirements, procedures, and application guidelines. Support the documentation team in reviewing, organizing, and preparing visa application files. Coordinate with embassies, consulates, and internal departments when required. Provide timely updates to clients regarding the status of their visa applications. Handle customer calls, emails, and online queries with professionalism and clarity. Maintain accurate records of customer information and visa documentation. Ensure all documents are complete, accurate, and meet the requirements of the destination country. Assist in preparing reports, checklists, and client communication templates.

Requirements:

Excellent written and verbal communication skills. Strong attention to detail and organizational abilities. Ability to handle customer queries in a polite and efficient manner. Basic knowledge of visa processes is a plus (training will be provided). Proficiency in MS Office (Word, Excel, Outlook). Ability to multitask, work under pressure, and meet deadlines. Positive attitude, willingness to learn, and a customer-centric mindset.

What We Offer:

Hands-on training in global visa procedures and documentation. Opportunity to gain real-world experience in travel and tourism operations. Exposure to international client handling. Certificate of Internship upon successful completion. Friendly and supportive work environment.
Job Type: Internship

Pay: AED1,000.00 - AED1,200.00 per month