Job Description

Roles & Responsibilities:

Develop, manage and open accounts with insurance companies' motor claims departments to facilitate seamless collaboration for vehicle repair services for body shop. Manage and process insurance claims related to vehicle accidents. Liaise with insurance companies to monitor the progress of claims and ensure timely settlements. Maintain detailed records of all insurance policies, claims, and correspondence with insurance providers. Ensure all documentation is accurate, up-to-date, and stored securely in line with company policies and regulations. Educate staff members on the proper steps to follow with insurance claim department. Lead a team of insurance inspectors, setting clear targets, and ensuring timely achievement of goals related to motor claims assessments and vehicle repairs. Develop special schemes for insurance companies to expand motor claim portfolio. Manage key accounts for insurance companies, ensuring their needs and expectations are met. Follow up on open accounts with the motor claims department and strengthen relation with the company. Ensure the timely collection of payments, ensuring all accounts are settled promptly. Finalize and close deals with B2B customers. Achieve sales targets as agreed on monthly and yearly basis.

Qualifications & skills:

Bachelor's degree in automotive engineering, insurance, or a related field. 3-5 years of experience in insurance surveying, claims assessment, or a related automotive insurance role. Strong analytical and assessment skills. Knowledge of automotive repair and insurance claim processes. Training in insurance survey and damage estimation. Certification in insurance, vehicle assessment, or related fields (preferred). Effective communication and negotiation abilities. Familiarity with UAE insurance regulations and industry standards.

Technical Competencies:

Proficient in vehicle damage assessment techniques. Knowledge of automotive repair processes and materials. Understanding of insurance claim procedures and documentation. Familiarity with UAE insurance regulations and standards. Ability to use assessment and reporting software.

Behavioral Competencies:

Strong attention to detail. Effective communication and interpersonal skills. Problem-solving and decision-making abilities. Leadership and team supervision skills. High level of integrity and professionalism.
Job Type: Full-time