Job Description

The Role
Our client diversified service offerings extending from Digital Services (Digital Engineering, AI, Advanced Analytics, RPA, and BI & Insights), Business Transformation, Management Consulting & Strategy, Finance, Actuarial, Quants, Research, Information Technology, Customer Service, Risk & Compliance and Audit provide to employees with exciting career growth opportunities. Key Responsibilities . To provide customer service to both internal and external customers . Ensure own work is completed to a high level of accuracy within service level agreements, to achieve regulatory targets . Maintain and implement personal development plan in partnership with immediate manager . Identify, facilitate and implement process improvement ideas to improve efficiency. . Keep own knowledge up to date in relation to servicing/processing/compliance activities . Identify customer needs, providing assistance / information and capturing essential details on the system thereby enabling other departments to fulfil the customer requirements. . To demonstrate a positive risk, compliance and control culture through the identification, assessment, monitoring and management of risks and issues within the business area, alongside ensuring timely and appropriate resolution of control weaknesses, actions and failures that arise. . To achieve and maintain required level of competency as per the training and competency framework. . Responsible for updating details on various systems
Requirements
Qualification . Graduate Knowledge . Basic knowledge of computers Skills . Good verbal and written communication skills . Ability to grasp processes and understand the implications of changes in processes
About the company
OUR VISION At study abroad, we have a strong commitment to education and career development. Our aim has always been to help international students study in a country of their choice. We are passionate about bringing international grade education to the doorsteps of our students from all over the globe. We aspire to become the worlds leading global education advisory by connecting our students to our huge network of opportunities across the globe. OUR MISSION Transparency and Integrity are the two most important building blocks we believe in for the admissions process at Study Abroad. We are committed to the highest ethical standards. Study Abroad programs are designed to handhold students and help them in exploring best-fit university options, applying to multiple universities through a single application form system. Our organisation and our counselors pledge ethical and clarity in mind attitude in our interactions with our students and their families.