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Job Summary

Emerson Automation Solutions is where technology and engineering come together to create solutions for the benefit of our customers, driven without compromise for a world in action. This position is opened by the Flow Controls Business Unit. The Inside Sales Engineer is based in Dubai, United Arab Emirates and caters to all customers in the Middle East and Africa for KOB1 & 2 projects.



Primary purpose of the job is to work in conjunction with the Flow Controls Sales team to achieve sales targets by providing Application Engineering, Sales, and Technical Support to our internal and external customers in MEA (EPCs & End users).

Job Responsibilities

• Responsible for handling project execution for identified KOB1&2 projects.
• Process RFQs, prepare and manage Fisher quotations on time to customers.
• Provide Applications Engineering, Technical and Pricing Support to customers.
• Collaborate with Sales team and support customers/End users in MEA.
• Follow up with customers on regular basis for status of the quote submitted & purchase order.
• Follow up internal team & factory for on-time delivery of the product and services.
• Perform Technical, Applications and Fisher solutions presentations to customers.
• Work with consultants, customers, and end users to get Fisher products and solutions pre-specified / pre-selected.
• Work with customers and end users to update and modify their engineering standards and specifications to gain preference for Fisher.
• Prepare and present regular quote reports for the sales team to follow up.
• Provide forecasts for RFQs.
• To arrange all Fisher technical documentation and literature for customers.
• Support in troubleshooting and finding solutions to customers problems and able to support Site Walks.
• Support and work with Sales Team to meet the Sales budget for MEA.
• Provide support to LBPs / End users for Product modifications & Product capabilities through preparing success stories / identifying industry-wise application QBR\'s.
• Coordinate with Project Management / Order Entry / Customer Order Fulfillment (COF) team to provide clean orders to Factories. and over of orders with supporting documents and attend kick-off meetings if required.
• Provide training to LBP/Rep/Customer engineers on Control Valve Engineering including sizing, selection and pricing using Fisher FIRST 2, product range and how to prepare smart quote - good/better/best strategy and other tools / resources like Fishweb, COF etc.
• Work closely with other Emerson Business Units for MAC / MIV project quotes.
• Ensure Emerson Ethics and Trade compliance procedures are strictly followed with all business transactions.
• Keep up to date with developments in products, industries, and market trends.
• Fulfill any other reasonable duties as required including Outside Sales.

Basic Qualifications

• Bachelor\'s degree in Mechanical engineering or closely related discipline (Mechanical / Instrumentation / Chemical Engineering)
• Minimum 5 Years of experience in Fisher valve products and handling KOB1 &2 Projects
• Fluent in English Language - Written and Spoken.

Preferred Qualifications

• Instrumentation/Mechanical Engineering degree
• Experience in handling MEA Customers & EPCs for KOB1 &2 Projects
• Experience in working with FF2 sizing and selection tool (Minimum 3 years on Projects)
• Familiar with Quote-to-Cash process and coordination with Project Management / Order Entry / Customer Order Fulfillment (COF) team to provide clean orders to Factories and over of orders with supporting documents and attend kick off meetings if required.
• Experience in handling inhouse engineering support to customers
• Skill using Microsoft Office applications is required.
• Knowledge on Midstream, Refining and Oil & Gas process and Special control valve applications.
• Excellent interpretation skills relating to engineering details & P&ID drawings.
• Ability to make technical decisions based on sound engineering facts & applicable codes.

Additional Information

Customers:

Internal: Outside Sale team, Project Management team, Manufacturing (Engineers, Management), Quality Manager, Order Administration Manager, Life Cycle Services Manager, Customer Order Fulfillment (COF) team and Global Industry Sales team

External: Direct Customers, Local Business Partners (Sales Engineers).

KFLA Competencies

• Action Oriented
• Communicates Effectively
• Customer Focus
• Drives Results
• Plans and Aligns

Health & Safety

Recognize and accept HSE Roles & Responsibilities as defined in Emerson\'s Company Procedures.

**Failure to comply with Safety Management System and Health and Safety procedures will result in disciplinary procedures

Health & Safety

• Ensure effective leadership in HSE, leading by example and setting the direction for a successful health and safety program and creating a foundation for a positive safety culture.
• Discuss Health and Safety first or at least early on the agenda of every meeting.
• Ensure effective management of HSSE risks and impacts. Report all hazards, incidents and Near Misses in line with the MEA Emerson HSE incident policy. Active involvement in the investigation of accidents, near misses, incidents and ill health where required.
• Conduct all HSE training assigned to you as an employee
• 100% utilization of the Emerson Safety App.

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