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With an unparalleled breadth of products, project management, connected services, and service networks, Emerson leads as a global manufacturer supplying and servicing all valves everywhere. Our Pressure Management (PRM) portfolio includes pressure and safety relief valves and regulators to offer our clients solutions whatever their needs.

The primary responsibility of the Inside Sales Application Engineer will be to provide quote and technical support to the MEA PRM sales channel (direct and representative) during the lead to order cycle with particular focus on aftermarket opportunities.

The role is based at Emerson Automation Solutions, Dubai, UAE, reporting to Inside Sales & Application Engg. Manager, PRM MEA, Dubai



The role will require preparation of technically compliant quotations for multiple product lines from the extensive PRM range (Relief Valves, Regulators, Tank Protection etc.) for Project and aftermarket requirements and booking of resultant purchase orders. In addition, for our representatives you will help with adder pricing, delivery lead-time and application queries.

Job Responsibilities

• Size and selects best Emerson solution using proprietary sizing software or as per international standards
• Produce formal quotations for customers based on best Emerson solution utilizing price books or quotations from intercompany factories or 3rd party suppliers. Quotation work will involve KOB3 MRO complete valves & Spares Parts
• Attending Field general questions about PRM products and services.
• Follow-up with customers to ensure that the quote has been received, answer any technical/commercial clarifications, and identify when an order may be placed.
• Ensure resultant purchase orders are clean and in line with quotation and agreed terms and conditions
• Work in a timely, accurate, and proactive manner with a focus on customer service levels (i.e. meeting bid submission deadlines and turnaround time metrics)
• Continue to enhance her/his knowledge of PRM products, applications and industries.
• Works collaboratively with the team as necessary and focuses on meeting monthly/yearly budget targets
• Supports Price Agreement offer preparation as and when required
• Always works within the PRM DOA and follows Emerson procedures (Ethics, ITC etc.)
• This work involves dealing with customers and colleagues from various Educational, professional, geographical & ethnic background, aligned to Emerson values and policies.
• Co-ordinating on Induction training for new Joiners
• Automation of quote process (update & maintain the quote formats automation)

Basic Qualifications

To be considered for this role you will have:

• Diploma (3 years) Bachelor\'s (4 years) degree in Mechanical, Chemical, Electrical or Instrumentation Engineering with 2-3 years of experience in application engineering & quotation preparation for Pressure Safety valves Pressure Regulators, or Control Valve products.
• Or Diploma (3 years) Bachelor\'s (4 years) degree in any discipline with 3-4 Yrs experience in handling PRM Products
• Must be fluent in English & Knowledge of Arabic & French will be an added advantage.

Preferred Qualifications

• 2+ years of experience in application engineering & quotation preparation for Pressure Safety valves, Pressure Regulators or Control Valve products.
• Working experience with EPC Projects requirements - review and understanding of project related documents
• Having previous experience in dealing with MEA customers, like Aramco, ADNOC, QP, QG, Shell, BP, Exxon Mobil, KOC, KNPC, PDO, etc. and their Standards & Specifications, will be an added advantage.

Additional Information

Lateral relationships: Applications Engineers, Spare parts Specialists, Line Manager, Field Sales - Business Development & Regional Managers, Order Entry Team, Buying & Expedition Team, Manufacturing Plant Representatives, External Customers (End Users, Agents and OEMs).

KFLA Competencies

11. Customer Focus

7. Communicates Effectively

6. Collaborates

2. Action Oriented

28. Drives Results

Health & Safety

Recognize and accept HSE Roles & Responsibilities as defined in Emerson\'s Company Procedures.

• Ensure effective leadership in HSE, leading by example and setting the direction for a successful health and safety program and creating a foundation for a positive safety culture.
• Discuss Health and Safety first or at least early on the agenda of every meeting.
• Ensure effective management of HSSE risks and impacts. Report all hazards, incidents and Near Misses in line with the MEA Emerson HSE incident policy. Active involvement in the investigation of accidents, near misses, incidents and ill health where required.
• Conduct all HSE training assigned to you as an employee
• 100% utilization of the Emerson Safety App.

About Emerson.

Imagine being surrounded by intelligent, driven, and passionate innovators all working toward the same goal-to create groundbreaking solutions that leave our world in a better place than we found it. Emerson is a global technology and engineering company providing innovative solutions for customers in industrial, commercial, and residential markets.

Our Emerson Automation Solutions business helps process, hybrid, and discrete manufacturers maximize production, protect personnel and the environment while optimizing their energy and operating costs. Our Emerson Commercial and Residential Solutions business helps ensure human comfort and health, protect food quality and safety, advance energy efficiency, and create sustainable infrastructure.

A dynamic environment is what you\'ll discover at Emerson, a Fortune 500 company with $14.5 billion in sales and 155 manufacturing locations worldwide. Together, we\'re changing the world, and we have all the resources to help you achieve your professional goals.

Whether you\'re an established professional looking for a career change, an undergraduate student exploring options, or recently received your MBA degree, you\'ll find a variety of opportunities at Emerson. Join our team and start your journey today.

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