Job Description

Ramada By Wyndham Manama City Centre is now seeking Information Technology Manager to join our team in Bahrain.

Job Summary

The IT Manager is responsible for the overall planning, organizing, and execution of all IT functions in the hotel to meet the needs of the customer and hotel team members as well as the support and maintenance of existing applications and development of new technical solutions.

Education & Experience

Bachelor's degree in computer Science,Information Systems or related field. Ideally 2 to 3 years experience in the 4/5 star hotel Hands-on experience with computer networks, network administration and network installation Firm grasp on IT infrastructure and operations best practices

General Requirements

Develop and maintain all backup procedures and records for all property data and systems Develop and maintain standards and procedures for system security for all applicable systems to minimize potential exposure/risk. Ensure that all use of IT resources conforms to all laws and that all software is legally owned by or licensed to the hotel. Maintain present inventory of the property IT systems and hardware. Anticipate future network needs including identifying proactive solutions to satisfy needs. Serves as liaison between business units and IT, communicating technical information and plans. Provides expert and creative solutions to user/guest problems Performing routine system audits Locating and seizing chances to enhance and update software and systems Conducting routine evaluations of network and data security Troubleshoot hardware and software issues related to internal IT Monitors network utilization and performance, implements procedures for network optimization, reliability, and availability

Fundamental Requirements

Overall responsibility to maintain and provide trouble shooting support for following systems at the property: local and wide area networks, back office accounting, e-mail, reservations, PMS, call accounting, internet access (Guest, Meetings & associate), Point of sale, time and attendance, sales & catering, office automation, key entry systems, backup systems, telecommunication systems, meeting rooms and display boards. Coordinate all hardware and software purchases between the hotel, corporate and the vendor insuring that purchases meet any budgeted constraints as well as any requirements mandated by Corporate Director of IT. Act as a liaison between the hotel, Corporate, and hardware providers to communicate hardware issues and needs, installation of new hardware, negotiate any hardware maintenance agreements and keep departments informed of advances and develops that may improve their performance or productivity. Establish and maintain user procedures and hardware familiarization and training for all systems as needed. Analyse complex business needs presented by the hotel staff and/or clients and recommends and/or implements technical solutions. COMPANY OVERVIEW:

Wyndham Hotels & Resorts is the world's largest hotel franchising company by the number of properties with approximately 9,100 hotels across over 95 countries on six continents. Through our network of more than 836,000 rooms appealing to the everyday traveler, Wyndham commands a leading presence in the hospitality industry. Headquartered in Parsippany, N.J. with offices around the world in London, Shanghai, Buenos Aires, Dubai and more, Wyndham employs more than 2,000 corporate team members worldwide who are dedicated to the Company's mission of making hotel travel possible for all. Supporting thousands of franchisees and a growing global portfolio of 24 hotel brands--think household names like Wyndham, La Quinta, Ramada, Days Inn and Super 8--Wyndham team members are a widespread group of individuals with diverse interests and backgrounds. Our unique Count on Me culture, commitment to flexibility and core values of Integrity, Accountability, Inclusivity, Caring and Fun are just part of what continues to make Wyndham an award-winning best place to work.

Job Location: Ramada Manama City Center, Building 3236, Road 4654, Block 346, Al Seef District, Manama, N/A N/A Employment Status: Full-time Employment Disclaimer In some locations around the world, Wyndham Hotels & Resorts manages hotel properties on behalf of a third party owner. At many of those properties, the Hotel owner is the actual employer, and Wyndham Hotels & Resorts performs recruiting and hiring functions on behalf of the owner. I understand and agree that, by applying through this site, I may be applying for a position with a company other than Wyndham Hotels & Resorts where Wyndham Hotels & Resorts is serving only as the recruiter and will not be my actual employer.