Job Description

RH-002-001_REVPosition

Title: IT Manager

Company: McCoin Virtual Assets LLC

Reporting to: CISO

Location: Dubai - Office Based at Lake Central Tower

Job Summary:

McCoin Virtual Assets L.L.C., a pioneering force in the blockchain-enabled fintech space, is seeking an experienced and hands-on IT Manager to oversee the development, maintenance, and security of our IT infrastructure. Reporting directly to the Chief Information Security Officer (CISO), the IT Manager will play a key role in ensuring the seamless operation of our systems and networks to support our expanding virtual asset operations.

Key Responsibilities:

IT Infrastructure Management

Design, implement and manage IT infrastructure including servers, networks, desktops, laptops and storage systems. Handle system configuration, maintenance, patch management and decommissioning of legacy assets. Implement and maintain LAN, WAN, routers, switches, Wi-Fi and VPN (site-to-site) connectivity. Manage virtualization environments (Hyper-V) and ensure high availability and performance. Oversee hardware and software procurement, installation and vendor coordination.
Cloud & Platform Management

Manage and monitor Microsoft 365, Azure AD, Intune, Exchange Online, SharePoint, OneDrive and Teams. Administer Microsoft Intune for device compliance, application deployment and DLP policy enforcement. Support and troubleshoot cloud infrastructure on AWS where organizational applications are hosted. Work closely with the cloud and DevOps teams for integration and performance optimization.
Information Security & Compliance

Draft and implement IT policies and procedures aligned with ISO 27001 and ITIL frameworks. Participate in vulnerability assessments (VA) and ensure timely remediation and patch management. Implement endpoint hardening (BitLocker, antivirus, security baselines). Support Zero Trust Network Access (ZTNA), Privileged Identity Management (PIM) and risk assessments. Collaborate with internal and external auditors for IT audit planning, risk management and compliance.
IT Service Management

Lead and manage Change, Incident, and Release Management processes using ITSM tools (e.g. ManageEngine). Maintain asset and license inventory, ensuring compliance and optimization of IT resources. Provide L1/L2 support and escalate critical issues to Microsoft or other vendors as needed.
Operations & Continuous Improvement

Oversee user management, license management and configuration control across platforms. Monitor and respond to alerts from Microsoft 365 Security & Compliance Center. Lead the implementation of E365 and Intune across the organization. Develop IT roadmaps to support business growth, scalability and digital transformation initiatives. Provide strategic input on IT budgets, procurement and technology upgrades.

Required Qualifications:

Bachelor's degree in Computer Science, Information Technology or a related field. Minimum 7+ years of experience in IT Infrastructure & Operations. Proven experience working in startup or high-growth environments, establishing IT systems and policies from scratch. Strong understanding of IT governance, audit readiness and ISO 27001 compliance. Excellent problem-solving, communication and vendor management skills.

Skills Set:

Cloud Platforms: AWS (Solutions Architect level knowledge), Microsoft Azure Operating Systems: Windows Server (2000-2019), Linux Networking: LAN, WAN, VPN, Firewalls, Routers, Switches, DNS, DHCP Security Tools: Symantec, McAfee, Trend Micro, DLP, Endpoint Protection Tools: ManageEngine, SCCM Virtualization: Hyper-V Productivity Tools: Microsoft 365 Suite, MS Excel, Word, Access, SAP

Core Competencies:

Strong problem-solving and analytical abilities. Excellent communication and interpersonal skills. Proven leadership and team management capabilities.

Compensation and Benefits:

Working Hours: Mondays to Fridays from 9AM to 5PM Air ticket: Per Annum Medical Insurance: Comprehensive Insurance Annual Leave: after completion of 1 year in service Salary: To be discussed
Job Type: Full-time

Pay: AED8,000.00 - AED10,000.00 per month

Application Question(s):

Can you describe your experience with setting up and maintaining both Windows and Linux servers? Please include examples of specific tasks you've handled (e.g., installations, configurations, or performance tuning). Have you managed cloud infrastructure or virtualization platforms such as AWS, VMware, or Nutanix? What steps have you taken to secure those environments, including VPN configuration and firewall management? What's your experience in administering Microsoft 365 and Google Workspace? Also, which cybersecurity tools or frameworks (like DLP, EDR, or SOAR) have you implemented or worked with in previous roles?
Experience:

* Microsoft 365: 5 years (Required)