Job Description

Job description POSITION SUMMARY You will be assigned to 1 - 3 projects at a time and will play an important role in the implementation of SPAN software at medium to large customers. This is all under the leadership of a more experienced lead consultant. On smaller projects/enhancements, an implementation consultant can act as lead and be the owner of the technical delivery of the solution. In this role, you will interact frequently with the project teams on the customer side and SPAN's support teams oversees. Your tasks and responsibilities will include:

• Participate in requirements gathering sessions to understand business needs

• Work closely with the SPAN project manager, lead consultant, and solution architect during the different stages of software implementation life cycle:

? Master data import and export ? Configuration of the software and effective deployment through various customer environments ? Front end (GUI) configuration of the software ? Creation and execution of internal test scenarios ? Support System Integration Testing and User Acceptance Testing ? Conduct Training (train-the-trainer, technical training) ? Prepare user documentation. ? Analysis of reported defects in the software and problem solving ? Support Go live and Hypercare ? Transitions project to Global Customer Support

• Works closely with other SPAN teams (support, product development, and sales), customer IT and business teams, and 3rd party organizations to ensure successful project completion and high customer satisfaction

• Recognize commercial opportunities and shares ideas about project and product improvement

REQUIREMENTS:

• Bachelor's or master's degree in Business/Management Information systems or

Computer Engineer / Computer Science.

• 0-3 years of relevant work experience

• English & Arabic speaking is a must

• Good general IT knowledge

• Prior experience with business software is preferred

• Desirable knowledge in SQL

• General understanding of supply chain and logistics

Required skills:

• Able to communicate effectively to all levels in a highly professional manner

(customers, management, business, and technical personnel)

• Excellent analytical and problem-solving skills with orientation to detail

• Reliable, motivated, well-organized, goal-getter

• Positive and pro-active attitude

• Ambitious fast learner with the ability to work autonomously

• Result-driven and customer-oriented

• Inquisitive mind, curious, creative, and enthusiastic about sharing your ideas and knowledge

• Innovative approach: searching for efficiencies is second nature to you

Job Category: Junior Implementation Consultant Job Location: Dubai - UAE (Possible to travel to customer sites) Job Types: Full-time, Permanent Job Type: Full-time COVID-19 considerations:
as per Government mandated protocol