IBM Identity & Security Management:
ROLE PURPOSE: The incumbent is responsible to review business requirements, liaise with Internal /
External parties to find and supervise the evaluation of a suitable solution. The requirements discussion
proposes enhancements to business / technical processes for better automation of respective business
area, oversees project activities and ensures that implementation is as per defined standards.
1. Should be technically sound on the CIAM and IBM identity security access manager
(ISAM/IBM verify) with good working knowledge to handle Customization, Development,
Installation, and Configuration.
2. Work with vendor to install, configure and deploy CIAM (ISAM) solutions into dev, QA, UAT,
and production environments and manage its integration with digital channels like Mobile
banking, internet banking etc.
3. Raise and follow up required change requests and tickets in service manager.
4. Prepare/Review project documents related to projects and tasks for approvals.
5. Gathering requirements from business users for projects, tasks, operational requests
and enhancements for technical teams Escalate issues and suggest corrective actions. Timely follow up on assigned Projects and tasks.
10. Follow-up and track Services, Co-ordinate Vendor Support Issues, respond to service tickets in a
timely fashion.
11. Track, resolve and report incidents and known errors through the approved processes.
12. Follow the mandatory and obligator/ standards set by the management in delivering the services.
13. Completion of the assigned tasks to satisfy the Users' needs and within the agreed upon
time parameters.
14. Execute the ad-hoc instructions or provide flexibility within ethical and professional standards
from line manager to achieve any exceptional business objectives, Internal IT Objectives related
to ADIB group. Operational Support
Follow-up and track Services, Co-ordinate Vendor Support issues,
respond to service tickets in a timely fashion.
Track, resolve and report incidents and known errors through the
approved processes.
Follow the mandatory and obligatory standards set by the
management in delivering the services Documentation / Process Ownership
The incumbent is responsible take ownership, maintain & update
documented processes or documentation related to his job
function. In the event where processes or documentation are
shared, the incumbent shall be responsible to inform the owner
of any document about required changes or improvements CIAM and IBM identity security access manager (ISAM/IBM verify) hands on experience with good
working knowledge to handle Customization, Development, Installation, and Configuration.
2. Experience with deep knowledge of Identity Management, Access Management, and Directory Services
technologies) and Security Directory Integrator.
3. Security experience with deep Technical knowledge in security domains especially IAM, endpoint
protection and application security Minimum 5 to 7 years of experience in IT activities of which minimum 4 years should be in a similar role
Must have experience of IBM identity and Security management products like ISAM /IBM verify /Tivoli etc.
Financial sector experience will be a plus point.
About VirtusaAdd the Middle East to your global professional experience and have the opportunity to work on some of the leading Digital Transformation programs. Virtusa is one of the fastest growing IT Services companies in the Middle East with a growing client base in the UAE, KSA, Qatar & Oman and we work with the leading Banking and Financial Services, Travel, Telecom and Enterprises firms in the region. We have partnered with our clients to win awards from Gartner, IDC, WfMC and other analyst for the work that we have delivered to our clients in the region.Why would you not like to be part of this exciting and award winning team? Dont listen to us, listen to our customers ( ; & ) Teamwork, quality of life, professional and personal development: values that Virtusa is proud to embody. When you join us, you join a team of 30,000+ people globally that cares about your growth xe2x80x94 one that seeks to provide you with exciting projects, opportunities and work with state of the art technologies throughout your career with us.