Cigna is a multinational company and a leading global health services provider. Our mission is to improve the health, well-being and peace of mind of those we serve. We do that by making health care affordable, predictable and simple.

We are looking for a HR Senior Analyst to support our Global Individual Health (GIH) business - which is a leader in providing international health insurance to expatriates and other globally mobile individuals. The business has grown very rapidly over the past years and is expected to continue on this growth trajectory. We have a forward thinking approach to talent and are looking for an HR talent to help us progress our practices and services.

Main duties/responsibilities

Reporting to the Head of HR GIH and working closely with the business, this role will be responsible for managing and executing all people activities for GIH HR programs globally, and additionally, provide operational support for our Dubai DIFC-based staff. Key responsibilities include the following:

Assist with the development and administration of programs, procedures, and guidelines to help align the workforce with the strategic goals of the company

Implement HR programmes and practices \xe2\x80\x93 this includes staffing processes, reward and recognition programmes, performance management, absence management, diversity initiatives and effective communication processes

Provide advice and coaching to line managers in the resolution of performance management, absence management and employee relations issues

Identify people and process challenges and facilitates resolution by influencing key stakeholders and lead organisational design

Review HR policies and update as required following any company, regulatory, compliance updates. Liaise closely with COE functions i.e. Talent acquisition, compensation and benefits, learning and development as required

Manage the development and maintenance of the Human Resources sections of both the Internet, particularly recruiting, culture, and company information; and intranet sites. Maintains employee-related databases

Drive employees\xe2\x80\x99 engagement for the business through connecting the dots from daily interactions with employees, analysis from employees\xe2\x80\x99 engagement surveys and exit interview feedback, and proposing action plans

Prepare for and analyse reports that are necessary to carry out the functions of the department and company. Prepare periodic reports for management, as necessary or requested.

Manage employee relation processes and ensure all necessary protocols are followed

Involve in IH projects and other ad-hoc responsibilities as required by the business and the wider HR team

Experience Required

3-5 years HR experience \xe2\x80\x93 ideally in a mix of generalist and specialist capacities

Understanding of HR policies and procedures, as well as local laws in the UAE. Awareness with DIFC labor laws preferred.

Familiarity with Workday, MS Excel and PowerPoint required; PowerBI/Tableau/Alteryx preferred

Education/professional qualifications required

Bachelor\xe2\x80\x99s Degree

CIPD Qualified (or similar certification) or working towards an HR certification

Skills

A strong sense of employee-centricity

Comfort pulling reports and manipulating data, and an ability to use data to support decision making

Excellent problem solving and analytical skills

Employee relations skills and experience

Ability to communicate well in a clear and concise manner

Good attention to detail with a focus on continuous improvement and excellent customer service delivery

Excellent organisational and prioritising skills

Awareness of the need for total discretion when handling confidential information

Ability to research, prepare and deliver internal presentations in a range of formats and settings

Ability to manage time and workload to meet deadlines and provide an agile and responsive service to customers, while managing expectations

Ability to work on own initiative and proactively improve processes within the team, solutions driven approach

Ability to work flexibly to support changing department/business needs

Team player

About Cigna Healthcare

Cigna Healthcare, a division of The Cigna Group, is an advocate for better health through every stage of life. We guide our customers through the health care system, empowering them with the information and insight they need to make the best choices for improving their health and vitality. Join us in driving growth and improving lives.

Qualified applicants will be considered without regard to race, color, age, disability, sex, childbirth (including pregnancy) or related medical conditions including but not limited to lactation, sexual orientation, gender identity or expression, veteran or military status, religion, national origin, ancestry, marital or familial status, genetic information, status with regard to public assistance, citizenship status or any other characteristic protected by applicable equal employment opportunity laws.

If you require reasonable accommodation in completing the online application process, please email: for support. Do not email for an update on your application or to provide your resume as you will not receive a response.

The Cigna Group