Job Description

Job Summary

The HR & Administration Officer is responsible for managing end-to-end HR operations while

also structuring and optimizing administrative processes across the business. The role requires a

hands-on professional capable of building SOPs, defining KPIs, ensuring UAE labour law

compliance, and driving operational efficiency.

This position plays a key role in professionalizing internal operations and supporting the

company's growth through structured people and process management.

Key Responsibilities

Human Resources & Admin

? Manage the full employee lifecycle: recruitment, onboarding, probation, performance

management, and exits

? Execute end-to-end recruitment with defined timelines and quality benchmarks

? Draft and manage employment contracts, offer letters, HR policies, and employee

documentation

? Maintain accurate, organized, and audit-ready employee records

? Handle employee relations, disciplinary actions, grievances, and terminations in

compliance with UAE Labour Law

? Ensure full compliance with MOHRE regulations and UAE labour requirements

? Coordinate with PROs and external vendors for visa and labour-related processes

? Define, track, and report HR KPIs, including:

o Time-to-hire

o Probation success rate

o Employee attrition

o Onboarding completion and effectiveness

Administration, SOP & Process Management

? Design, document, and maintain Standard Operating Procedures (SOPs) for HR,

administration, and key business functions

? Establish clear administrative workflows, roles, responsibilities, and escalation structures

? Define and monitor administrative KPIs related to efficiency, accuracy, and turnaround

time

? Ensure adherence to internal policies and SOPs across departments

? Identify operational gaps and recommend process and efficiency improvements

? Manage office administration, vendors, and internal coordination

? Support management with structured reporting, documentation, and process reviews

Performance & Accountability

The role carries clear ownership and measurable outcomes, including:

? Timely and effective recruitment aligned with business needs

? Structured onboarding and employee management processes

? Zero compliance gaps in HR documentation and labour law requirements

? Fully documented and implemented SOPs across relevant functions

? Continuous improvement in administrative and operational efficiency

Qualifications & Experience

Essential Requirements

? 4-6+ years of HR & Administration experience within the UAE

? Strong working knowledge of UAE Labour Law and HR compliance

? Proven experience in recruitment, employee management, and HR documentation

? Demonstrated ability to create SOPs, KPIs, and structured processes

? Strong organizational, planning, and communication skills

? High level of professionalism, discretion, and ethical judgment

Preferred Qualifications

? Experience in automotive, trading, or sales-driven environments

? Familiarity with HR systems or HRIS tools

? HR certifications (CIPD, SHRM, or equivalent) - if any

? English fluency (Arabic is an advantage but not mandatory)

Key Competencies

? Process-oriented and detail-focused

? Strong planning and prioritization skills

? Ability to work independently and take ownership

? Balanced approach to employee relations and company protection

? Professional judgment and confidentiality

Job Type: Full-time

Pay: AED5,000.00 - AED7,000.00 per month