Department HUMAN RESOURCES
Roles and responsibilities



Applications are invited for the position of HR Specialist - Contingent Vendor Management

v Position within: Human Resources

v Reports to: HR Manager- Contingent Workforce

v Location : Dubai International Airport

Job Purpose

To build strong relationships with vendors, overseeing the onboarding process, ensuring the accuracy of rate cards and work orders, developing, and managing vendor scorecards, maintaining vendor contact information, providing support for Vendor Management System (VMS), and advocating for the company\'s interests in vendor-related matters. This role plays a critical part in fostering effective collaboration, optimizing vendor performance, and upholding the company\'s reputation in vendor management.

Key Accountabilities

• Build and maintain strong vendor relationships and manage vendor performance to meet the organization\'s standards for performance, compliance, and cost-effectiveness.
• Use strong negotiation skills to ensure that the company achieves the best possible rates and terms with vendors through working with sourcing team on having the best contingent workforce cost and candidates experience in the company.
• Regularly assess vendor performance against contractual commitments and SLAs. Track key metrics, such as service quality, delivery timelines, and adherence to agreed-upon terms. Address non-compliance issues by working closely with vendor, engage in open and transparent communication to resolve any discrepancies or concerns. Escalate issues to senior management or legal teams when necessary.
• Manage vendor onboarding, including vendor mapping, vendor relations/call-out, and ensuring that vendors have the necessary skills and resources to meet the company\'s requirements.
• Maintain rate cards and work orders, ensuring that vendors are paid in a timely and accurate manner.
• Make and manage vendor scorecards, using data to track and analyse vendor performance against established metrics.
• Maintain vendor points of contact and landscape, ensuring that vendors are informed of changes in the company\'s policies and procedures.
• Provide VMS and vendor support, including troubleshooting issues related to vendor management software and resolving vendor-related issues.
• Represent the company\'s voice in vendor-related matters, providing input and recommendations to management on vendor selection, performance, and compliance.

Education Qualification:

• Bachelor\xe2\x80\x99s degree in human resources or related field
• Knowledge of VMS (Vendor Management System), Power BI, Smart App is preferred

Work Experience:

• Years of Experience: minimum of 5 years of experience in a similar role.
• Area of Experience: Extensive experience in contingent vendor management/procurement, with a demonstrated track record of success in negotiating with vendors. This includes managing vendor relationships, overseeing vendor onboarding processes, maintaining rate cards and work orders, creating, and managing vendor scorecards, and providing support for Vendor Management Systems (VMS).

Skills

• Strong negotiation skills to ensure the company achieves the best possible rates and terms with vendors.
• Strong communication and interpersonal skills, with the ability to build and maintain strong relationships with vendors and stakeholders.
• Excellent vendor management skills, including vendor onboarding, scorecard management, and vendor relations.
• Strong analytical and problem-solving skills, with the ability to analyse data and make data-driven decisions.
• Strong organizational and time-management skills, with the ability to manage multiple projects and deadlines simultaneously.
• Ability to work independently and as part of a team.

Talent Pal