Hr & Client Experience Executive

Dubai, DU, AE, United Arab Emirates

Job Description

Job Opportunity: HR & Client Experience Executive

Location: Dubai Art District | Company: Bedia Pottery LLC

Type: Full-Time | Availability: Immediate Joiners Only

About Bedia Pottery

Bedia Pottery is Dubai's most luxurious pottery studio -- where art meets elegance.

Our exclusive workshops combine creativity, fine hospitality, and design to deliver a world-class experience in the heart of Dubai's art and design district.

We are seeking a multitalented HR & Client Experience Executive to manage both human resources and front-of-house operations, ensuring smooth team coordination and a warm, professional welcome for our guests.

Your Role

As the HR cum Reception Executive, you will play a dual role: managing HR processes while serving as the welcoming face of our studio.

Human Resources Responsibilities

Manage employee documentation, contracts, leave records, and attendance Coordinate recruitment: posting jobs, screening CVs, and scheduling interviews Support onboarding and training of new team members Prepare payroll inputs, maintain HR databases, and assist with performance tracking Liaise with PRO for visa renewals, insurance, and compliance documentation Maintain employee files, confidentiality, and HR policy adherence
Reception & Client Experience Responsibilities

Warmly greet and assist guests; manage bookings and check-ins with luxury hospitality standards Handle client communication across WhatsApp, phone, and email -- share packages, negotiate, and confirm bookings Manage the daily schedule and coordination of pottery workshops with instructors Ensure the studio and reception areas are always immaculate and guest-ready Offer refreshments and maintain a calm, elegant environment Record feedback, handle inquiries, and ensure a seamless customer journey Flexibly assist with workshop preparation, inventory organization, and administrative support
What We're Looking For

2-4 years of experience in HR and guest service / front-office roles, preferably within hospitality, art, or creative industries Strong communication skills in English (spoken and written) Highly organized, reliable, and professional under pressure Friendly, polished demeanor with a natural sense of luxury service Knowledge of HR procedures, booking tools, and office software (Excel, Word, Google Calendar) Must be punctual, detail-oriented, and respectful of premium standards Passion for art, design, and creativity is an advantage
We Offer

Inspiring work environment in Dubai's leading art & design hub Opportunity to grow across HR, hospitality, and event operations Supportive, creative, and respectful team culture Competitive salary (based on experience) 2-year visa & health insurance 30 days annual leave Full-time employment contract
How to Apply

Please send your CV and salary expectation

Only candidates available for immediate joining will be considered.

Job Type: Full-time

Application Question(s):

Salary expectation
Can you start immediately ? Are you aged between 23 - 29 ?
Education:

Master's (Preferred)
Language:

* Strong English (Required)

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Job Detail

  • Job Id
    JD2085045
  • Industry
    Not mentioned
  • Total Positions
    1
  • Job Type:
    Full Time
  • Salary:
    Not mentioned
  • Employment Status
    Permanent
  • Job Location
    Dubai, DU, AE, United Arab Emirates
  • Education
    Not mentioned