Job Description

We are seeking a highly organised, proactive, and passionate HR Administrator to support the delivery of our under-18s music programmes. This role is central to the smooth operation of all youth-focused activities, ensuring young musicians, families, tutors, and partners receive exceptional service and communication.
You will work closely with the programme leads and teaching staff to coordinate lessons, workshops, performances, and events, whilst also supporting with HR administrative tasks. This role involves regular evening and weekend hours to support out-of-school activities.
Key Responsibilities

• Provide day-to-day administrative support for all under-18s programmes.
• Coordinate student enrolment, attendance tracking, and communications with parents/carers.
• Liaise with tutors, artists, and external partners to schedule sessions and rehearsals.
• Support the planning and delivery of performances, open days, and community events.
• Maintain accurate records, databases, and safeguarding documentation.
• Respond to enquiries from students, families, and partners in a timely and professional manner.
• Provide on-site support for sessions and events, including evenings and weekends.
• Assist with financial administration such as invoicing and managing programme budgets.
• Uphold safeguarding and child protection procedures in all aspects of the role.

Skills
Essential:

• Proven experience in an administrative or HR role, ideally within arts, education, or youth sectors.
• Strong organisational and time-management skills, with the ability to manage multiple priorities.
• Excellent communication and interpersonal skills, particularly with young people and families.
• High attention to detail and accuracy in record-keeping.
• Confident using Microsoft Office and administrative systems (CRM/database knowledge a plus).
• Availability and willingness to work some evenings and one weekend day.
• Commitment to safeguarding, equality, and inclusion.

Desirable:

• A background or strong interest in music or creative education.
• Knowledge of the local arts/music education landscape.
• First Aid Training

GEMS Education is committed to safeguarding and promoting the welfare of all of its students and staff. A UK-enhanced DBS or equivalent police check is a pre-requisite for all appointments.