Job Description

Role Overview

The Housekeeping & Etiquette Trainer is responsible for training Tadmaids housemaids in professional housekeeping standards, etiquette, and fine-dining service. The role ensures that all workers are equipped with practical skills, cultural awareness, and customer service etiquette to meet the expectations of high-profile clients in the UAE.

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Key Responsibilities

Housekeeping Training

Teach correct cleaning techniques (rooms, bathrooms, kitchens, laundry, ironing).

Demonstrate proper bedsheet arrangements and bed-making standards (hotel-style, hospital corners, layered setups).

Train in wardrobe organization, garment care, and handling delicate fabrics.

Fine Dining & Service Etiquette

Train maids on table setting standards (formal, semi-formal, and casual).

Teach silver service, serving etiquette, and guest interaction.

Educate on hospitality etiquette, greeting, and professional body language.

Housemaid Chores & Daily Routines

Establish proper routines for dusting, mopping, waste disposal, and kitchen hygiene.

Train on safe use of cleaning chemicals and appliances.

Teach grocery management, pantry stocking, and meal assistance.

Cultural & Etiquette Awareness

Prepare maids for working in both UAE national households and expatriate homes.

Teach respect for privacy, traditions, and family norms.

Monitoring & Evaluation

Develop training manuals, checklists, and assessment criteria.

Conduct role-play and practical demonstrations.

Certify workers who successfully pass training standards.

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Qualifications & Skills

Minimum 3-5 years' experience in hospitality/housekeeping training (5-star hotels, airlines, or luxury households preferred).

Strong knowledge of fine dining etiquette and housemaid duties.

Fluency in English (Arabic or Tagalog/Hindi/other languages a plus).

Ability to design engaging, hands-on training programs.

Excellent communication, patience, and cultural sensitivity.

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Performance Metrics

% of maids certified on first attempt.

Client satisfaction feedback on maid training quality.

Reduction in client complaints related to housekeeping or etiquette.

Successful delivery of monthly training schedules on time.

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Compensation & Benefits

Annual leave and benefits in line with UAE Labour Law. 5 Working days. 10 AM to 8Pm.

Opportunity for career growth within Tadmaids' Training & Development division.

Job Types: Full-time, Permanent

Pay: AED3,000.00 - AED5,000.00 per month