Job Description

Housekeeping Team Leader - Luxury Hospitality - Dubai, UAE
Location: United Arab Emirates
Location: Dubai
Industry: Hospitality / Travel
Function: Housekeeping
Salary: 3500-5000 monthly (Market estimated)
Gender: Any
Candidate Nationality: Any
Candidate Preferred Location: Any
Job Type: Full-time
Role Summary
The Housekeeping Team Leader at voco Dubai The Palm will supervise housekeeping operations, ensuring all guest rooms, public areas, and service spaces meet the hotel's cleanliness and presentation standards. This role requires strong leadership, organizational skills, and the ability to train and guide a multicultural team to deliver service excellence in line with voco(TM) brand values.
What You'll Do

• Supervise room attendants to maintain cleanliness in all assigned areas
• Inspect rooms to release into "Inspected" status and prepare for VIP arrivals or group delegations
• Ensure room attendant trolleys are stocked, organized, and ready for service
• Monitor service stations and par stock levels to support smooth operations
• Follow up on guest requests, "Do Not Disturb" rooms, and urgent housekeeping tasks
• Report and coordinate maintenance requests with the engineering team
• Oversee cleaning schedules for curtains, upholstery, and under-furniture areas
• Maintain control of keys, equipment, chemicals, and supplies to prevent wastage
• Support training, certification, and skill development of housekeeping staff
• Liaise with Front Office, Laundry, and Engineering for efficient operations
• Ensure lost and found items are promptly reported and recorded
• Plan rosters and cleaning schedules to optimize productivity during varying occupancy levels
• Uphold health, safety, hygiene, and fire safety procedures at all times

Ideal Profile

• 1-2 years of experience as a Housekeeping Team Leader or similar role in a 4- or 5-star hotel in the UAE
• Proficiency with Opera hotel systems
• Strong organizational and technical housekeeping knowledge
• Detail-oriented with the ability to manage shifting priorities in a fast-paced environment
• Flexible to work shifts, weekends, and public holidays
• Excellent communication skills and a friendly, approachable personality
• A collaborative, team-oriented approach with a passion for service excellence

Why Join Us
voco Dubai The Palm offers a vibrant work environment on one of Dubai's most iconic beachfront locations. Employees enjoy competitive salaries, career development opportunities, staff discounts, and the support of being part of the IHG Hotels & Resorts global network.
About the Company
voco Hotels is an upscale IHG brand known for its distinctive style, welcoming atmosphere, and commitment to creating memorable guest experiences. voco Dubai The Palm, located on Palm West Beach, blends laid-back luxury with exceptional service, offering guests a stylish and relaxing stay in the heart of one of Dubai's most sought-after destinations.
Job Title Housekeeping Team Leader - Luxury Hospitality - Dubai, UAE
Housekeeping Team Leader - Luxury Hospitality - Dubai, UAE
Location: United Arab Emirates
Location: Dubai
Industry: Hospitality / Travel
Function: Housekeeping
Salary: 3500-5000 monthly (Market estimated)
Gender: Any
Candidate Nationality: Any
Candidate Preferred Location: Any
Job Type: Full-time
Role Summary
The Housekeeping Team Leader at voco Dubai The Palm will supervise housekeeping operations, ensuring all guest rooms, public areas, and service spaces meet the hotel's cleanliness and presentation standards. This role requires strong leadership, organizational skills, and the ability to train and guide a multicultural team to deliver service excellence in line with voco(TM) brand values.
What You'll Do

• Supervise room attendants to maintain cleanliness in all assigned areas
• Inspect rooms to release into "Inspected" status and prepare for VIP arrivals or group delegations
• Ensure room attendant trolleys are stocked, organized, and ready for service
• Monitor service stations and par stock levels to support smooth operations
• Follow up on guest requests, "Do Not Disturb" rooms, and urgent housekeeping tasks
• Report and coordinate maintenance requests with the engineering team
• Oversee cleaning schedules for curtains, upholstery, and under-furniture areas
• Maintain control of keys, equipment, chemicals, and supplies to prevent wastage
• Support training, certification, and skill development of housekeeping staff
• Liaise with Front Office, Laundry, and Engineering for efficient operations
• Ensure lost and found items are promptly reported and recorded
• Plan rosters and cleaning schedules to optimize productivity during varying occupancy levels
• Uphold health, safety, hygiene, and fire safety procedures at all times

Ideal Profile

• 1-2 years of experience as a Housekeeping Team Leader or similar role in a 4- or 5-star hotel in the UAE
• Proficiency with Opera hotel systems
• Strong organizational and technical housekeeping knowledge
• Detail-oriented with the ability to manage shifting priorities in a fast-paced environment
• Flexible to work shifts, weekends, and public holidays
• Excellent communication skills and a friendly, approachable personality
• A collaborative, team-oriented approach with a passion for service excellence

Why Join Us
voco Dubai The Palm offers a vibrant work environment on one of Dubai's most iconic beachfront locations. Employees enjoy competitive salaries, career development opportunities, staff discounts, and the support of being part of the IHG Hotels & Resorts global network.
About the Company
voco Hotels is an upscale IHG brand known for its distinctive style, welcoming atmosphere, and commitment to creating memorable guest experiences. voco Dubai The Palm, located on Palm West Beach, blends laid-back luxury with exceptional service, offering guests a stylish and relaxing stay in the heart of one of Dubai's most sought-after destinations.
Post Details
Job Start Date
Salary from 3500.00
Salary to 5000.00
Number of Vacancies 1
Location -
Location City Dubai
Desired Candidate's Profile
Gender No Preference
Nationality
Candidate Current Location

Skills Required