Job Description

Description

Housekeeping Order Taker

Mavenpick Hotel Jumeirah Village Triangle

Location Dubai, Dubai, United Arab Emirates

Category Rooms

Order Taker

As a Housekeeping-Order Taker, you would be responsible for answering all telephones, dispatches via 2-way communication system and generates computerized reports to ensure department compliance with service standards.

What is in it for you:

Work with a diverse group of Heartists

Be a part of Accor prestigious team

Start your career with us and advance further your opportunities

Employee benefit card offering discounted rates in Accor worldwide

Learning programs through our Academies

Opportunity to develop your talent and grow within your property and across the world!

Ability to make a difference through our Corporate Social Responsibility activities, like Planet 21

What you will be doing:

Handle team member and guest requests by delegating to the appropriate individuals and follow up to ensure department and hotel standards are met

Maintain the computerized Work Order System. This requires logging and recording all service requests, implementation, distribution, and closing of all Work Orders

Ensure vacant/ready rooms are available to the Front Office through coordination with the Floor Supervisor team .

Responds to all emergency call which includes monitoring the alarm system

Present a positive, professional, and courteous image, to ensure guest satisfaction

Ability to remain calm and perform all essential functions during emergency situations

Maintain control of Guest Supplies, prepare the needed supplies for requisitions and handle lost and found

Your experience and skills include:

Service focused personality is essential

Previous experience in a similar role is an asset

Strong interpersonal and problem solving abilities and the ability to lead by example

Note: Customization may be included for any specific local or legislative requirements, such as work permits

Our commitment to Diversity & Inclusion:

We are an inclusive company and our ambition is to attract, recruit and promote diverse talent.

Why work for Accor?

We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor's limitless possibilities.

By joining Accor, every chapter of your story is yours to write and together we can imagine tomorrow's hospitality. Discover the life that awaits you at Accor, visit https://careers.accor.com/

Do what you love, care for the world, dare to challenge the status quo! #BELIMITLESS