Supervise, train, and support room attendants and housekeeping staff on assigned floors.
Assign daily tasks, cleaning schedules, and work areas.
Monitor staff performance, provide feedback, and report disciplinary or performance issues to management.
Ensure adequate staffing levels and assist with scheduling.
Inspect guest rooms, corridors, linen closets, and public areas for cleanliness, maintenance issues, and adherence to brand/quality standards.
Verify that rooms are cleaned, stocked, and ready for guest occupancy.
Document and report discrepancies, damages, or maintenance requests.
nsure housekeeping procedures and safety protocols are followed (cleaning methods, chemical handling, equipment use).
Maintain inventory of cleaning supplies, linens, and amenities; request replenishments as necessary.
Coordinate with Front Office and Maintenance to prioritize room readiness and resolve operational issues.
Ensure lost-and-found procedures are correctly followed.
Respond promptly to guest requests or complaints related to housekeeping services.
Provide professional, friendly, and efficient service to enhance guest satisfaction.
Prepare daily reports on room status, staff assignments, and completed work.
Assist in budgeting, cost control, and inventory management.
Participate in training programs and meetings.
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