Job Description

Company Description

Fairmont Bab Al Bahr is a 5-star Abu Dhabi beach resort with a stunning setting on Abu Dhabi Creek. Our luxurious urban hideaway offers unparalleled panoramas over the glittering white-marble minarets of iconic Sheikh Zayed Grand Mosque. Alongside exquisite restaurants and bars, Fairmont Abu Dhabi boasts 366 spacious rooms, suites and a villa. Designed with discerning business and leisure guests in mind, our incomparable facilities include a private beach, pool, meeting rooms, and a magnificent ballroom for lavish celebrations.

Responsibilities:

Report for duty punctually, wearing the correct uniform and name tag at all times. Manage room status reports, assignments, and updates, including VIP rooms and special requests. Coordinate with Front Office and Floor Supervisors regarding arrivals, departures, and room status. Handle telephone inquiries, log messages, and respond to requests from Royal Service promptly and politely. Maintain accurate records, including logbooks, lost and found items, and filing systems. Monitor and control key distribution and pager assignments. Liaise with Engineering department regarding maintenance and out-of-order rooms. Inform security of any emergencies brought to Housekeeping's attention. Maintain high standards of personal hygiene and adhere to fire and safety rules. Foster good working relationships with colleagues, superiors, and other departments.

Qualifications

Excellent communication, both written and verbal Ability to handle multiple tasks simultaneously Ability to prioritize responsibilities Ability to resolve situations involving guest challenges * Excellent knowledge of Microsoft Word, Excel, Power point and Internet usage