Job Description

Ramada by Wyndham Manama City Centre is now seeking a Housekeeping Attendant to join our team in Manama, Bahrain.

Job Summary

The Housekeeping Attendant is responsible for maintaining clean and attractive guestrooms while providing attentive, courteous and efficient service to all guests. He/she will perform routine duties and servicing guest rooms and bathroom and common areas of the hotel.

Education & Experience

Ideally 1- 2 years in similar role in the hospitality industry Fluent English language skills written and spoken, Arabic is a plus

General Requirements

Able to work under pressure with minimum supervision Positive thinker, good eye for details, and self-motivated person Report to work within the requested time, prior to the commencement of duty, well-groomed and dressed to the uniform standards. Demonstrate pride in the work place with a high level of commitment. Treat all guests, members & colleagues in a polite and courteous manner at all times. Anticipate guest's needs wherever possible and react to these to enhance guest satisfaction. Promote a helpful and professional image to the internal and external customers. Ascertain a high degree of guest satisfaction (to receive zero complaints about your department) Use guest names wherever appropriate. Have good knowledge of all the different types of rooms, hotel facilities, and hours of operation, restaurants and functions rooms. To be well informed about the special functions and events held in the hotel on daily basis. Be aware of hotel management, their office location, role and availability. Comply with the hotel legal requirements for fire, bomb threats and Health and Safety standards.

Fundamental Requirements

Thoroughly cleans guestrooms according to the hotel/brand standards Completes all pre-cleaning duties, including but not limited to, guest supplies, cleaning supplies and linen for. Removes all trash and dirty linen from guestrooms and hallways Keeps all hallways, public areas and closets clean, neat and vacuumed. Replenishes guestroom, bath supplies and amenities according to the operational standards Ensures security of guest rooms and privacy of guests Perform rotation cleaning duties (e.g. steam clean carpets, spring cleaning, tec.) as required Restocks housekeeping cleaning carts for next day's use Replenishes chemical bottles. Report all missing items from room (e.g. Irons/hair dryers, etc.) to the Housekeeping supervisors/Assistant housekeeping supervisors. Report any maintenance repairs immediately to the housekeeping supervisors. Handles items for 'lost and found' according to the hotel policies. Is responsible for following the standard operating procedures Ensures overall guest satisfactions. Complies with the Hotel's code of conduct. COMPANY OVERVIEW: Wyndham Hotels & Resorts is the largest hotel franchisor in the world and a leading hotel management company. We stand 22 brands strong across 9,000 hotels in more than 95 countries, and we offer the most diverse collection of hotel experiences in the world. Our iconic brands, united by the richest and simplest rewards program in the business, make hotel travel possible for all. Our hotel owners are the stewards of our brands, and together, we champion everyday travelers. We believe guests deserve great experiences, and our robust portfolio--distinguished by our leading economy and midscale brands--delivers just that. We are AmericInn® by Wyndham, Baymont® by Wyndham, Days Inn® by Wyndham, Dazzler® by Wyndham, Dolce Hotels and Resorts® by Wyndham, Esplendor® Boutique Hotels by Wyndham, Hawthorn Suites by Wyndham®, Howard Johnson® by Wyndham, La Quinta® Inns & Suites, Microtel by Wyndham®, Ramada Encore by Wyndham, Ramada Worldwide® by Wyndham, Registry Collection Hotels, Super 8® by Wyndham, The Trademark Collection® by Wyndham, Travelodge® by Wyndham, TRYP by Wyndham®, Wingate by Wyndham®, Wyndham Alltra, Wyndham Garden®, Wyndham Grand® and Wyndham Hotels and Resorts®. Headquartered in Parsippany, N.J. with offices around the globe in London, Shanghai, Buenos Aires, Dubai and more, Wyndham Hotels & Resorts employs approximately 9,000 team members worldwide. Job Location: Ramada Manama City Center, Building 3236, Road 4654, Block 346, Al Seef District, Manama, N/A N/A Employment Status: Full-time Employment Disclaimer In some locations around the world, Wyndham Hotels & Resorts manages hotel properties on behalf of a third party owner. At many of those properties, the Hotel owner is the actual employer, and Wyndham Hotels & Resorts performs recruiting and hiring functions on behalf of the owner. I understand and agree that, by applying through this site, I may be applying for a position with a company other than Wyndham Hotels & Resorts where Wyndham Hotels & Resorts is serving only as the recruiter and will not be my actual employer.