Job Description

The Household Appliance Maintenance Technician is responsible for diagnosing, repairing, and maintaining a wide range of domestic appliances in residential and commercial settings. This role requires strong technical skills, problem-solving abilities, and customer service excellence to ensure client satisfaction and appliance functionality in compliance with safety standards and manufacturer specifications.

KEY RESPONSIBILITIES

1. Appliance Repair & Maintenance

Diagnose malfunctions in household appliances including:

Refrigeration:

Refrigerators, freezers, chillers

Laundry:

Washing machines, dryers, ironing systems

Kitchen:

Ovens, stoves, cooktops, microwaves, dishwashers

Climate:

Air conditioners (split units), water coolers

Small appliances:

Blenders, water heaters, exhaust fans Perform repairs, part replacements, and preventive maintenance Test appliances for proper functioning post-repair Ensure compliance with manufacturer guidelines and warranty terms

2. Customer Service & Communication

Communicate clearly with clients regarding issues, solutions, and costs Provide estimates and obtain approval before major repairs Educate clients on proper appliance usage and basic troubleshooting Maintain professional appearance and behavior during home visits Handle complaints and feedback professionally

3. Inventory & Tool Management

Maintain and manage repair toolkit and diagnostic equipment Track and request spare parts inventory Ensure proper handling and storage of parts Manage company vehicle and equipment (if provided)

4. Safety & Compliance

Follow electrical safety protocols and Qatar regulations Adhere to environmental guidelines for refrigerant handling (if certified) Use personal protective equipment (PPE) as required Ensure safe disposal of replaced parts and materials

5. Administrative Duties

Complete service reports and job cards for each assignment Update maintenance logs and client history records Process invoices and collect payments (if required) Provide daily/weekly activity reports to supervisor

QUALIFICATIONS & EXPERIENCE

Education:

High School Diploma or equivalent (minimum) Technical diploma in Electrical, Mechanical, or Appliance Repair preferred EPA Section 608 Certification (for refrigeration repair) - optional but advantageous

Experience:

Minimum

2-3 years

hands-on experience repairing household appliances Experience with major brands (Samsung, LG, Bosch, Whirlpool, etc.) Field service experience with home visits preferred GCC/Qatar experience advantageous

Certifications (Preferred):

Manufacturer-specific training certificates Electrical safety certification Refrigerant handling license (Qatar regulations) First Aid/CPR certification

TECHNICAL SKILLS REQUIRED

Electrical Skills:

Circuit testing and troubleshooting Motor and compressor diagnostics Control board and wiring repair Understanding of single-phase and three-phase power systems

Mechanical Skills:

Disassembly and reassembly of complex appliances Belt, pulley, and bearing replacement Seal and gasket installation Lubrication and cleaning of mechanical parts

Diagnostic Skills:

Using multimeters, clamp meters, leak detectors Interpreting error codes and technical manuals Identifying unusual sounds, smells, or performance issues

Specific Appliance Knowledge:

Refrigeration cycles and refrigerant types Water valve and pump systems in washers/dishwashers Gas and electric heating elements in ovens/dryers Electronic control systems and touch panels

SOFT SKILLS & COMPETENCIES

Excellent problem-solving and analytical abilities Strong customer service orientation Clear communication in English (Arabic highly advantageous) Time management and punctuality Physical stamina for lifting and maneuvering appliances Honesty and integrity (working in client homes) Clean driving record (if driving company vehicle)

TOOLS & EQUIPMENT PROVIDED

Basic toolkit (screwdrivers, wrenches, pliers, etc.) Diagnostic equipment (multimeter, leak detector, etc.) Company vehicle (or transportation allowance) Uniform and safety equipment Mobile device for job scheduling and communication

How to apply:

Interested candidate can apply direct through Indeed.

Job Type: Full-time