Handle individual and group reservations efficiently through calls, emails, and online channels.
Ensure accurate data entry of bookings in the system (PMS/Channel Manager).
Provide professional and prompt responses to guest inquiries and booking requests.
Coordinate with Sales, Front Office, and Revenue teams to maximize occupancy and revenue.
Maintain up-to-date knowledge of room rates, promotions, and hotel services.
Requirements:
Previous experience in Reservations or Front Office within the hospitality industry.
Knowledge of PMS and online booking systems preferred.
Excellent communication and customer service skills.
Detail-oriented, organized, and able to multitask effectively.
Job Type: Full-time
Pay: AED2,500.00 per month
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