Description

Job Summary: Looking for a Hotel Manager in Dubai, United Arab Emirates (UAE)

Job Key Details:

• Lead and direct all hotel departments, including front office, housekeeping, food and beverage, maintenance, as well as sales
• Ensure efficient and effective daily operations, while upholding the highest levels of service quality and guest satisfaction
• Implement and monitor standard operating procedures to maintain consistency and improve overall efficiency
• Promote a guest-centric culture among staff to create a welcoming and memorable experience for all guests
• Develop and manage the hotel\'s annual budget, including revenue generation, expense control, as well as cost optimization
• Monitor financial performance against targets and implement strategies to enhance profitability
• Collaborate with the sales and marketing teams to develop and execute strategies to drive occupancy rates and increase revenue
• Participate in marketing initiatives, promotions, and partnerships to enhance the hotel\'s visibility and market presence
• Address guest concerns and complaints promptly, striving for swift resolution and maintaining a positive reputation
• Recruit, hire, train, and mentor a high-performing team of hotel staff, ensuring they are well-equipped to deliver exceptional service
• Offer regular performance feedback, conduct evaluations, and address any training needs
• Oversee maintenance and upkeep of the property, ensuring that facilities are well-maintained, safe, and compliant with regulations
• Regularly inspect the hotel to maintain high standards of cleanliness, safety, and overall quality
• Set up and maintain positive relationships with vendors, suppliers, as well as partners to ensure timely delivery of goods and services
• Make sure the hotel adheres to all health, safety, and sanitation regulations, promoting a secure and comfortable environment for guests and staff members
• Handle budgets or expenses, analyze and interpret financial information and monitor sales and profits

Job Qualifications and Experience

• The applicant must have a Degree in Hotel Management or any relevant course
• Should have several years of experience in hotel management or similar position
• Fluency in English is a must, knowledge of other languages is a plus
• Strong leadership and management skills required
• Must have a strong understanding of all hotel management best practices and relevant laws as well as guidelines
• Working knowledge of MS Office suite, knowledge of hotel management software (PMS) will be a plus
• Excellent customer service skills required
• Good skills in decision-making and problem-solving required
• Must be reliable with an ability to multi-task and work well under pressure
• Must have a business mindset

Application Procedure:

All qualified candidates are encouraged to upload their recently updated CVs

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