Hotel Front Office Agent

Dubai, United Arab Emirates

Job Description

We are looking for a Hotel Front Desk Agent to serve as our guests\' first point of contact and manage all aspects of their accommodation. Hotel Front Desk Agent responsibilities include registering guests, managing reservations and providing information about rooms, rates and amenities.

Responsibilities
Perform all check-in and check-out tasks
Manage online and phone reservations
Inform customers about payment methods and verify their credit card data
Register guests collecting necessary information
Welcome guests upon their arrival and assign rooms

Requirements and skills
Work experience as a Hotel Front Desk Agent, Receptionist or similar role
Experience with hotel reservations software, like Cloudbeds and RoomKeyPMS
Understanding of how travel planning websites operate, like Booking and TripAdvisor
Customer service attitude

Note: Candidates Can Apply Only Inside UAE

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Job Detail

  • Job Id
    JD1621017
  • Industry
    Not mentioned
  • Total Positions
    1
  • Job Type:
    Full Time
  • Salary:
    Not mentioned
  • Employment Status
    Permanent
  • Job Location
    Dubai, United Arab Emirates
  • Education
    Not mentioned