with a strong background in hospitality to join our front office team at an executive hotel in Doha. The ideal candidate will be presentable, organized, and experienced in hotel front desk operations.
Key Responsibilities:
Handle check-in and check-out procedures efficiently
Manage guest bookings and reservations via phone, email, and online platforms
Operate hotel software (OPERA, Protel, IDX) for front desk operations
Manage and update online booking channels (Booking.com, Agoda, etc.)
Respond professionally to guest reviews and comments on online platforms
Provide courteous service to guests and resolve any issues promptly
Coordinate with housekeeping and other departments as needed
Maintain accurate records and handle billing/invoicing
Requirements:
Minimum 2-3
years of total experience
, including at least
1-2 years in the hotel industry
Diploma or certification in Hospitality/Hotel Management
Proficient in
OPERA, Protel, or IDX
hotel software
Experience with
online booking platforms
such as Booking.com, Agoda, etc.
Fluent in
English and Arabic
(preferred); additional languages a plus
Ability to work flexible shifts (morning, evening, or night)
Presentable, well-spoken, and guest-service oriented
What We Offer:
Duty meals and accommodation provided
Supportive team environment in a professional hotel setting
Opportunity to grow within the hospitality industry
Gender - Female Prefered
To Apply:
Please submit your updated CV via Indeed. Only shortlisted candidates will be contacted.
Job Type: Full-time
Application Question(s):
What are your salary expectations for this role?
Education:
High school or equivalent (Required)
Experience:
hotel: 1 year (Required)
Language:
* Arabic (Required)
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