Key Responsibilities:
Greet and escort guests to tables in a courteous manner
Manage reservations and seating arrangements efficiently
Provide menus and answer guest inquiries about the menu or services
Coordinate with servers and kitchen staff to ensure smooth service
Handle guest complaints or concerns diplomatically
Maintain cleanliness and organization of the reception and waiting area
Assist with billing and payment processing
Qualifications:
Proven experience as a Hostess or in customer service preferred
Good knowledge of hospitality standards and etiquette
Skills & Attributes:
Excellent communication and interpersonal skills
Friendly, approachable, and professional demeanor
Ability to multitask and work under pressure
Well-groomed appearance
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