Job Description

Welcome and greet the Guests always with a smile, be polite and show positive attitude. After Checking the guests name, find them on a list, doble check how many persons they are, so that accordingly the managers can accommodate. Daily service starts as per the schedule prepared by the Restaurant Manager. Check with the phone reservations or any recorded message on the answering machine to assure you have all the reservations. Check with manager to assure there are no larger or private parties you do not know about it. Check dining room service stations for tidiness and sanitation. Checks Temperature of the customers and note their details as per the prescribed format. Send daily cover report to departments (FOH & BOH). Phone call should always be answered within three ringtones answered with a clear voice. When new reservation is received over the phone or by email, enter in the system (EAT). Double check all the reservations have correct details and are updated at all the times (spelling, notes or any special request). Ensure the reception desk area is always clean and tidy. Update the table plan well in advance in coordination with the managers and double check the assigned tables. Send an updated reservation report for dinner by 6:30 to all the departments (FOH & BOH). Ensure you are available at the reception during the working hours, take prior permission before leaving the reception area. Send daily reports, the reservation for next day and the weekly forecast service to the manager. Clean the menu (QR Code). Read and respond to emails on daily basis after due consultation with the manager. Calling the customers and confirming the reservations between 11:30 -12:30 for lunch and between 5:30 - 6:30 for dinner.
Job Type: Full-time

Application Question(s):

* Are you currently residing in Bahrain?