Job brief
We are looking for a Hostess to be the first point of contact for the guests. Responsibilities Greets guests at restaurant entrance with a friendly, upbeat, smiling, and positive attitude. Provide accurate wait times and monitor waiting lists Manage reservations Coordinate with the other staff about available seating options Maintain a clean reception area Answer incoming calls and address customers queries Knowledge of menus for all food and beverage outlets. Informs servers and rest of staff of special occasions of guests such as birthdays, anniversaries, etc to ensure we are creating Real Life Magic for our guests in every special circumstance. Excellent communication skills and relationship building with the serving staff. Requirements and skills Previous work experience as a Hostess Excellent communication skills Must be able to work a variety of shifts including holidays, weekends, evenings, etc. High school diploma; hospitality certification is a plus
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